returns

Returnmates, now Sway, bags $19.5M Series A to manage e-commerce returns

Sway’s approach relies on a two-way communication platform and a network of driver-partners to monitor purchases from receipt at the door through to any returns.

ReturnGO, with $5M more, now powers product returns for Amazon Multi-Channel Fulfillment

ReturnGO provides a “post-purchase operating system” that aims to reduce the reverse logistics costs for online retailers while also making the whole process more sustainable.

Shyp is preparing for a comeback under new management

Update: Shyp founder and former CEO Kevin Gibbons tweets that a third party acquired Shyp’s brand and domain after it was shut down, and that he is not affiliated with it. For those asking, a th

Walmart launches Mobile Express Returns to refund or exchange online items in physical stores

As Walmart continues to build out its e-commerce business to rival Amazon’s, its latest development will build on some of the retail giant’s most established operations: Walmart is launchi

Returnly raises $3.2M to immediately refund your money after an online return

Returning a product you bought online is inherently a statement of dislike, but smart retailers are quickly learning that they’re far better off if they shelve their defensive impulses and inst

Casio claims a fingerprint inside camera, voids warranty

I understand that companies like Casio are dealing with large volumes and must enforce a certain level of scrutiny when it comes to returns, or face enormous costs from unnecessary replacements. But t