For founders winding down from a challenging year and planning for the new year, this is an excellent time to reevaluate your relationships with the investors you work with.
A new startup called Clay, backed by $8 million in seed funding, has built a system designed to help you be more thoughtful with the people in your life, which operates somewhat like a personal CRM. W
Airbnb's Global Product Director of Customer and Community Support, and Carta's Head of Enterprise Relationship Management share how companies should be thinking about customer service.
Last summer, word started to trickle out about a young, stealth startup called <a target="_blank" href="https://www.relateiq.com/index.html">RelateIQ</a> that was rumored to be one of the more ambitio