• GitHub Says Database Issues Caused This Week’s Outage and Performance Problems

    GitHub Says Database Issues Caused This Week’s Outage and Performance Problems

    A database migration gone awry caused the outage and poor availability that GitHub customers experienced this week. In a lengthy blog post today, GitHub’s Jesse Newland, apologized for the outage and said overall it was way below the company’s standards. Read More

  • Welcome To The New And Improved Yahoo Mail. And It’s Crashing.

    Welcome To The New And Improved Yahoo Mail. And It’s Crashing.

    Yahoo Mail users were surprised today by an upgrade that never went through, blocking them from accessing their inbox. Hundreds of users have taken to Yahoo Answers to try to figure out what’s happening. Yahoo user “Brad” started a popular thread, “I got a message that Yahoo Mail has been upgraded, that it’s faster and easier to use. Yahoo said I needed to consent… Read More

  • Verizon Customers Dealing With Third Data Outage In One Month (Update)

    Verizon Customers Dealing With Third Data Outage In One Month (Update)

    It seems like December just can’t end soon enough for the folks at Verizon — we’re getting reports that Verizon’s data network is once again on the fritz. Like both other times this month, not everyone is affected, but I can safely say my little part of New Jersey is without data. Users on Verizon’s support forums have reported similar issues in parts of… Read More

  • Verizon’s Data Network Suffering (Another) Nationwide Outage

    Verizon’s Data Network Suffering (Another) Nationwide Outage

    Just two weeks after Verizon’s 4G data network most recently went on the fritz, it looks like customers are once again being forced to live their lives without data. Verizon users across the country will be waking up without without so much as a 3G connection in sight. Read More

  • Siri Experiencing Extended Outage

    Siri Experiencing Extended Outage

    Maybe we need a new website, IsSiriDownForEveryoneOrJustForMe.com, because it looks like Siri is experiencing an extended outage, according to several tipsters, tweets, and our own internal tests. When you try to use Siri on the iPhone 4S right now, the usually perky virtual assistant just responds: “Sorry, I am having trouble connecting to the network” and does nothing. Read More

  • RIM Faces Class Action Lawsuit Thanks To BlackBerry Outage

    RIM Faces Class Action Lawsuit Thanks To BlackBerry Outage

    Sorry RIM, but it looks like the promise of free apps and tech support weren’t enough to assuage the masses. According to the Financial Post, RIM is preparing to deal with a class action lawsuit filed on behalf of Canadian users affected by the company’s widespread service outage. Read More

  • RIM, Get Ready To Pay Up For That Massive Outage

    RIM, Get Ready To Pay Up For That Massive Outage

    Now that RIM’s global network is out of the woods, carriers are having to deal with the public relations nightmare that the outage has caused. Given the sheer number of vocal BlackBerry users gumming up Twitter with calls for compensation, we (and all of their customers) are left wondering how RIM is going to handle this. Read More

  • BlackBerry Service Is Restored As RIM Co-CEOs Field Questions

    BlackBerry Service Is Restored As RIM Co-CEOs Field Questions

    In a press conference held today RIM co-CEOs Mike Lazaridis and Jim Balsillie confirmed that BlackBerry service has been restored worldwide, and users will be receiving all of their delayed emails and messages shortly. Other than that the press conference was light on answers, mostly because it seems RIM’s upper brass don’t have any yet. In fairness, they’ve had a lot on… Read More

  • Google Explains Its Google Docs Outage

    Google Explains Its Google Docs Outage

    Google Docs suffered an extended outage this week, which raised concerns, yet again, about the reliability involved with storing mission-critical documents in the cloud. Personally, I’d rather trust Google’s redundant server infrastructure than my own hard drive. However, for enterprise users, the problem with cloud outages is that local I.T. staff can’t do anything about… Read More

  • Hack Attack: Sony Confirms PlayStation Network Outage Caused By 'External Intrusion'

    Unfortunately for PlayStation Network and Qriocity services users, it looks like the widespread network outages will continue. Since Sony’s PlayStation and music networks went down two days ago, there has been a fair amount of public speculation over the cause of the outage. (Largely due to Sony’s tight-lipped handling of public relations.) Many blamed vengeful gremlins loose… Read More

  • A Disaster In The Making? Sony's PlayStation Network Suffers Prolonged Global Outage

    Sony’s PlayStation Network, its online service for PlayStation 3 and PlayStation Portable consoles, suffered from a major outage today, which remains ongoing. According to Sony’s blog, the interruption in service may last into the long weekend — for at least another “full day or two”. The Sony Network currently has more than 70 million registered users, many of… Read More

  • Netflix Shares Soar, Site Goes Down

    It’s not a great day for the Internet, folks. Web services seem to be dropping like flies. For several hours today, WordPress.com’s back-end was nowhere to be found, causing several TechCrunch writers to consider writing on legal pads and posting on Craigslist. Some even considered posting on HuffPo. Don’t worry, they’ve been fired. On top of this, and much to the… Read More

  • Yammer Extended Outage. Update: It's Back!

    Yammer, the Twitter-like short messaging service for business users, has been experiencing a prolonged period of downtime today due to DNS issues. The service first went down over 12 hours ago, was alive for a short period tonight, and then became unresponsive again a few hours ago. The issue is also affecting sister company Geni, who share the same DNS servers. Read More

  • AT&T outage in the NE? [Update: All is well, problem fixed]

    Are you feeling it? We’ve seen reports of just data and we’re waiting to hear back from AT&T. My service seems to be working fine. I’m not getting any data over 3G or EDGE. “We are aware of the reports, and we are looking into it,” says AT&T spokesman Brad Mays. Update: AT&T just shot this over to us regarding the outage. There was a routing issue… Read More

  • Netflix having shipping issues

    Email sent out to all 8.4 million Netflix subscribers today. Jim Goldman, CNBC, dug a little deeper and found out that Netflix is having, having severe system issues on our shipping Accroding to his Netflix source, the company didn’t ship any DVDs on Tuesday, only a few Wednesday, and none so far today. We’ll pass on the latest news as soon as we get it. No Dark Crystal for… Read More

  • Netflix to credit subscriber accounts for outage

    I know many of you experienced the outage on Monday, but Netflix is claiming that the majority of the 7.5 million members were not affected. And they’re totally doing you a favor by crediting 5 percent to your monthly bill. Steve Swasey, a Netflix spokesman had this to say, “The key thing here is: This was completely proactive on Netflix’s part. There’s no requirement… Read More

  • Netflix down?

    We can’t get into Netflix from NYC. Anyone else seeing an outage? From Netflix.com: Unanticipated outtage. Our engineers are working fast on it. Read More

  • RIM schedules outage for March 22

    If you know any CrackBerry addicts then feel free to pass this along. I don’t think you want them freaking out tomorrow unless you’re a cold hearted meanie. RIM “Scheduled” Outage for March 22nd Description: Database upgrade for all North American subscribers in
    the following locations: The Americas Change Window Start Date and Time: 03/22/08 06:00:00 (GMT) Change
    Read More

  • Verizon down in NYC?

    Got a tip from some sad-eyed Verizon customers that the service is down completely in Manhattan. We’re trying a few phones here at the office and will try to figure out if this is a tri-state kind of thing or just a local outage. Read More

  • Yet another outage hits BlackBerry: Smart to depend so heavily on RIM?

    [photopress:blackberryoutage.jpg,full,center] What’s up with RIM? What’s up with BlackBerry? And how wise is it to rely so much on the device? BlackBerry service went out yesterday for several hours, affecting both Canadian and American users across all sorts of carriers. Rogers Wireless, AT&T and Sprint all experience a BlackBerry failure, with no e-mails being processed by RIM. Read More