I’ll describe the type of data needed to make onboarding unique and will share some examples of how I’ve implemented this myself.
There’s no such thing as a perfect onboarding experience. But when done right, the impact of good onboarding can be massive.
"Understanding the user journey of your customers, and what you're doing with your product is really, really important,” said Frederique Dame. “Be obsessive and talk to customers as much as you ca
Healthcare has a hiring crises. Nearly 20% of medical workers have quit their jobs during the pandemic, according to a recent Morning Consult survey. Some studies estimated the healthcare system’
Employee enablement may not immediately strike you as the most exciting of topics, but giving your new employees tools for onboarding, training and setting up tools for performance reviews and other H
The company’s no-code software can automate any kind of process: employee onboarding, contract approvals, help tickets or any other recurring work.
User onboarding has been a longstanding and persistent challenge in the world of apps. Developers grapple with design and technical constraints; publishers and users might have different priorities wh
These four common mistakes are not just bad for underrepresented employees — they’re bad for all of your current and future employees, which means they’re bad for your startup.
Seasoned launched in Dallas last year and has attracted over 300 brands operating 100,000 locations.
Truly effective customer service is rooted in empathy, because it’s people who reach other people.
As companies continue to delay their returns to the office and find temporary remote work policies becoming permanent, the startups building tooling for remote work-first cultures are finding a seemin
Factorial, a startup out of Barcelona that has built a platform that lets SMBs run human resources functions with the same kind of tools that typically are used by much bigger companies, is today anno
Two Sigma Ventures led the financing event, putting in $10 million, with prior investors completing the round.
Unsurprisingly, the CEO of the Day program is one of our most popular initiatives. The program gives an employee the reins for 24 hours with an unlimited budget.
Online fraud and identity theft is a global problem that has only been exacerbated with increased online transactions amid the COVID-19 pandemic. In particular, it is estimated that Brazilian companie
The world of hybrid work is here, and the usual 10-minute intro call, swag bag and first-day team lunch are just not enough to make your new employee feel welcome.
Digital currency exchange Coinbase has probably done more than most to push cryptocurrencies closer to the mainstream, earning an $8 billion valuation by private investors along the way. The company i
Thinking back to the last time I accepted a job, I can’t recall actually reading any of the material that was sent over. I think I skimmed some docs to make sure the numbers written down matched
With a more hands-on approach to AI — that is, using the technology to actually augment everyday communications — workers can gain insight into concepts, workflows and ideas that would otherwise g
Customer engagement company Freshworks today announced that it has acquired Flint, an IT orchestration and cloud management platform based in India. The acquisition will help Freshworks strengthen its
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