natural language understanding

Aisera, a startup developing what it describes as an “AI-driven” support ticketing system, today announced that it raised $90 million in Series D funding led by Goldman Sachs with particip

With video making up more and more of the media we interact with and create daily, there’s also a growing need to track and index that content. What meeting or seminar was it where I asked that

As far as AI systems have come in their ability to recognize what you’re saying and respond, they’re still very easily confused unless you speak carefully and literally. Google has been wo

Among the many, many tasks required of grade school teachers is that of gauging each student’s reading level, usually by a time-consuming and high-pressure one-on-one examination. Microsoft&#821

You hear so much about data these days that you might forget that a huge amount of the world runs on documents: a veritable menagerie of heterogeneous files and formats holding enormous value yet inco

Krisp, a startup that uses machine learning to remove background noise from audio in real time, has raised $9M as an extension of its $5M A round announced last summer. The extra money followed big tr

Most people who use AI-powered translation tools do so for commonplace, relatively unimportant tasks like understanding a single phrase or quote. Those basic services won’t do for an enterprise

Today, companies can capture intent data through conversational interfaces for proactive customer interactions and hyper-personalized experiences.