After some recent turbulence, it would be easy to think that Zendesk's overall financial performance suffered as a result, but that really wasn’t the case.
Maybe now, as Zendesk goes private, it can take a deep breath and get back to work outside of the white-hot public investing spotlight where activist investors can lurk, sometimes wreaking havoc.
Zendesk selling for a mid-single-digit multiple with positive free cash flow, 30% revenue growth and a recent re-acceleration of top-line expansion should be downright terrifying for unicorns.
Zendesk has had a difficult time over the last several months. It has been hounded by activist investors, Jana Partners. It turned down a $17 billion acquisition in February believing it was worth mor
Does the spurned $17 billion offer from earlier this year appear more attractive in light of the current downturn? Sure, but enough to put Zendesk's decision to decline in doubt? Let’s find out.
Zendesk announced today that it was walking away from the proposed $4.1 billion deal to buy Momentive, the owners of SurveyMonkey, after stockholders rejected the deal. The announcement comes just two
This deal was just too aggressive a bargain hunt to swallow. Whether the company's activist investors agree, time will tell.
When Zendesk announced it was acquiring Momentive Global Inc. (the organization behind SurveyMonkey) for $4.13 billion last week, it might have felt like a steep price to pay, but it seems that compan
Like many technology companies, Zendesk made the tough decision to cancel its Zendesk Relate customer conference this week in Miami amid COVID-19 health concerns. That doesn’t mean the announcem
Zendesk has always been strongly focused on customer service in the cloud. They began to look at this more broadly in September when they purchased Base to move into sales automation and CRM. Today, t
Zendesk has mostly confined itself to customer service scenarios, but it seems that’s not enough anymore. If you want to truly know the customer behind the interaction, you need a customer syste
Techstars has had a fast 3 years in Europe. After Techstars London, led by the departing Jon Bradford, had been set up, it opened a further three programmes: in Berlin, the Techstars Metro Accelerator
"Being lucky is just so much work," Zendesk CEO Mikkel Svane told our co-editor Alexia Tsotsis during a fireside chat at TechCrunch Disrupt London today. As a startup, you always have to try to embrac