Meet the new Kindle, which is (almost) the same as the old Kindle. Amazon has been building LCD tablets - called Kindle Fires - for a mere 24 months and they've far surpassed the first clunky Fire wit
What happens when it's easier to call tech support than to Google your problem? Amazon might discover the costly answer to that question depending on how much the owners of its new <a href="https://te
Live support has always been a dream for major retailers. While chat solutions already exist, today Amazon announced a new support service available on Kindle HD products called Mayday. It is a single
<a href="https://techcrunch.com/tag/Amazon">Amazon</a> has upped the Fire tablet ante with two new HDX models in 7- and 8.9-inch sizes with brand-new, high-resolution screens and running an updated Sn