intercom

Apple HomePod update brings Intercom and other new features

Apple HomePod owners, starting today, will be able to use the newly announced “Intercom” feature to send messages between their HomePod smart speakers. The feature, which arrives via a sof

Unicorn rodeo: 6 high-flying startups that are set to go public

This week Airbnb announced that it has privately filed to go public, putting the famous unicorn on a path to a quick IPO if it wants. The recent move matches reporting indicating that the home-sharing

Intercom hires a CFO as it ramps toward an IPO

Today Intercom announced that it has hired a chief financial officer (CFO) as it ramps toward an IPO. The unicorn also promoted its COO to the CEO role earlier this year. The company’s recent CE

Intercom announces the promotion of Karen Peacock to CEO

Three years ago almost to the day, Intercom announced that it was bringing former Intuit exec Karen Peacock on board as COO. Today, she got promoted to CEO, effective July 1. Current CEO and company c

Blossom Capital’s ‘Cultivate’ is an angel program seeking to back European unicorn alumnus

Just a few months after closing a new $185 million fund to continue backing early-stage European startups, Blossom Capital, the VC firm founded by Ophelia Brown, is announcing a new angel investment p

How to develop a brand identity system (like Intercom)

[Editor’s note: This is the first of a series of articles that we’re writing about branding for startups. It’s part of our latest initiative to find the best brand designers and agencies in

Our event on blockchain will feature the CryptoKitties founder

Intercom raises $125 million to take on Salesforce

When it comes to sales software, Salesforce isn’t the only game in town. A number of startups have emerged to target the sales industry, with roughly $3 billion per year getting invested into

Intercom lands former Intuit exec Karen Peacock as its new COO

Intercom, a business messaging tool that enables companies to communicate directly with customers in an online context, announced today that it has hired former Intuit SVP Karen Peacock as company COO

Hardware Battlefield winner CubeSensors is reborn as Klevio

You’re not losing a CubeSensor. You’re gaining a Klevio! Or something. CubeSensors, the company created by Ales Spetic, has folded itself into a wireless access company called Klevio to br

Why the next great SaaS company will look nothing like Salesforce

Integration companies, while not glamorous, can build market power by positioning themselves at the center of an ecosystem and creating an “ecosystem network effect”, whereby they become a de fact

Nucleus raises $5.6M in Series A funding led by Amazon’s Alexa fund

Nucleus, the home intercom system which started shipping in August, has closed $5.6M in Series A Funding. The round was led by Amazon’s Alexa fund, which invests in promising startups that inco

Nucleus’ smart intercom adds Alexa functionality

Amazon’s friendly AI is continuing its brisk march across smart home services. A week after August announced Alexa functionality for its smart lock, Nucleus is doing the same for its home intercom s

Customer communication startup Intercom raises $50M

Intercom, a startup helping businesses talk to their customers, has raised an additional $50 million in funding. Intercom’s products cover everything from website chat to marketing to customer s

Intercom Raises $35M To Make Businesses Smarter About Their Customer Communication

<a target="_blank" href="https://www.intercom.io">Intercom</a>, a startup promising businesses a "fundamentally new" approach to communicating with their customers, has raised $35 million in Series C

Intercom Helps Businesses Track Whether Their Messages Are Actually Working

If you're sending emails or other messages to your customers, there's a standard way to measure your success — you look at whether they opened those messages, and whether the openers actually clicke

With Intercom’s New In-App Messenger, Businesses Can Get Smarter About Talking To Customers

When <a href="https://beta.techcrunch.com/2013/05/24/paul-adams-joins-intercom/">Paul Adams left Facebook</a> to join customer communication startup <a target="_blank" href="https://www.intercom.io">I

Customer Communication Startup Intercom Raises $6M Round Led By The Social+Capital Partnership

<a target="_blank" href="http://www.intercom.io">Intercom</a>, a startup promising to help online businesses to communicate with their customers in a more personalized way, has raised a $6 million Ser

Facebook’s Head Of Brand Design Paul Adams Joins Customer Outreach Startup Intercom

<a target="_blank" href="http://thinkoutsidein.com">Paul Adams</a>, who was previously Facebook's global head of brand design, has joined a startup called <a target="_blank" href="http://www.intercom.

Biz Stone, 500 Startups And Others Put $1M In CRM For Web Businesses Intercom

CRM and 500 Startups incubated company <a href="http://intercom.io">Intercom</a> has raised a seed round of $1 million from angel investors including twitter co-founder Biz Stone, Huddle founder Andy