help desk

  • Freshdesk scores $55 million Series F round

    Freshdesk scores $55 million Series F round

    Freshdesk has been moving beyond the pure customer service help desk for some time, and today it got $55 million to continue that expansion. The round was led by Sequoia Capital India with participation from Accel Partners, which has been investing in the company from the beginning, according to Freshdesk president Dilawar Syed. Today’s investment brings the total raised to $150.5… Read More

  • Freshdesk Launches $10M “Future Fund” To Bring Free Help Desk Support To 500+ Startups

    Freshdesk Launches $10M “Future Fund” To Bring Free Help Desk Support To 500+ Startups

    Freshdesk, the makers of cloud-based help desk software that allows companies to support their customers through email, phone, website, Facebook and Twitter, are on a mission to compete with the big boys of the space, like Zendesk and Salesforce’s Desk.com. Though it believes that the biggest market opportunity down the road will be in offering a unique brand of cloud-based customer… Read More