Get Satisfaction

Sprinklr Buys Get Satisfaction To Add Customer Feedback To Its Social Media Platform

Sprinklr, the social media management company that vaulted into the “unicorn club” last month after it raised $46m on a $1b+ valuation, is making an acquisition to expand into a new area,

Yammer Gets HootSuite Integration, A New “Inbox” and Its Own Design Improvements Independent of Microsoft

<a target="_blank" href="http://yammer.com">Yammer's </a>first new release under the Microsoft umbrella has nothing to do with Microsoft. It's not about integrating with Sharepoint or Microsoft Dynami

Get Satisfaction: Facebook Is Not The First Place People Go To Do Product Research

Consumers are not in a research mode when they're on Facebook. Instead, the first place they go to find out about a product is Google or the company web site. That's according to an i<a target="_bl

Get Satisfaction Upgrades Social Customer Support Forum On Facebook

<img src="https://beta.techcrunch.com/wp-content/uploads/2011/06/love-your-customers-get-satisfaction-people-powered-customer-service.png" class="shot2">Customer support startup <a href="http://getsat

Get Satisfaction Raises $6 Million For Customer Support Forums

<img src="//tctechcrunch.files.wordpress.com/2010/09/love-your-customers-get-satisfaction-people-powered-customer-service.png" class="shot2">Customer support startup <a href="http://getsatisfaction.co

Apparently Satisfied, Lane Becker Steps Down As Get Satisfaction President

<img class="alignright size-full wp-image-206892" title="lanelaser_large" src="http://tctechcrunch.files.wordpress.com/2010/08/lanelaser_large.jpeg" alt="" /><a href="http://getsatisfaction.com">Get S

Get Satisfaction Turns To Facebook To Socialize Customer Support

<img src="http://tctechcrunch.files.wordpress.com/2010/03/hub.png"> Two years ago customer support startup <a href="http://getsatisfaction.com/">Get Satisfaction</a> turned its <a href="https://beta.t

Get Satisfaction Raises $2.3 Million In Ongoing Funding Round

<img src="http://tctechcrunch.files.wordpress.com/2010/01/GetSatisfaction--215x64.jpg" width="215" height="64" /> Startup <a href="http://getsatisfaction.com/">Get Satisfaction</a> has raised $2.3 mi

What Was The Best Of The Web in 2008? A Voter's Guide For The Crunchies.

<img src="https://beta.techcrunch.com/wp-content/uploads/2009/01/crunchies.jpg" /> Last night we <a href="http://www.beta.techcrunch.com/2008/12/28/go-vote-for-the-2008-crunchies-finalists/">released

Get Satisfaction's Ear on the Twittersphere

When Michael’s internet went down last month, he vented his frustration on Twitter. And lo and behold, Comcast actually saw his tweet, reached out to him, and proactively worked to solve his pro