facebook messages

Facebook Pages Can Now Show How Quickly They Respond To Customers’ Messages

Facebook has been working to improve customer service-focused features for Page administrators for some time, most recently with the introduction of “Saved Replies,” a feature that allows

Facebook Launches First Branded Stickers, Previewing A Potential Sponsorship Biz

One day, brands might pay Facebook to become downloadable sticker packs. Facebook just launched its first branded sticker pack for messaging -- a collection based on the new Universal film Despicable

Leaked Details Of Facebook’s New Chat Rooms Feature

Facebook has built a new feature codenamed Host Chat that lets people set up chat rooms their friends can join without an invitation, a source familiar with the feature tells us. I've contacted Facebo

Zuck’s Adorable Sheepdog Beast Is Now A Facebook Messages Sticker Pack

Now you and Facebook's CEO can unwind in the same way: playing with Beast. The billionaire's Puli dog just got his own Facebook Stickers pack, which lets you forgo typing and instead send friends anim

Facebook Messages Just Went Down For 90 Minutes For Some Web And Mobile Users, Back Now

Facebook confirms that Facebook Messages experienced a limited outage today. It prevented some users from sending or receiving messages on both the web and mobile for 90 minutes, but chat is back at f

Escape From Message Hell

<b>Editor’s Note:</b><em> <a target="_blank" href="http://www.nirandfar.com/about">Nir Eyal</a> blogs about the intersection of psychology, technology, and business at <a target="_blank" href="http

Auto-Sunk. Check Your Hidden Facebook “Other” Inbox For Your Missing Emails

Click 'Messages' on Facebook and then "Other" in the right sidebar and you might find emails missing from your Gmail or other personal and work accounts. Without giving you any warning or notification

Gmail Lite: If You Build It Google, We Will Come