Facebook has been working to improve customer service-focused features for Page administrators for some time, most recently with the introduction of “Saved Replies,” a feature that allows
One day, brands might pay Facebook to become downloadable sticker packs. Facebook just launched its first branded sticker pack for messaging -- a collection based on the new Universal film Despicable
Facebook has built a new feature codenamed Host Chat that lets people set up chat rooms their friends can join without an invitation, a source familiar with the feature tells us. I've contacted Facebo
Now you and Facebook's CEO can unwind in the same way: playing with Beast. The billionaire's Puli dog just got his own Facebook Stickers pack, which lets you forgo typing and instead send friends anim
Facebook confirms that Facebook Messages experienced a limited outage today. It prevented some users from sending or receiving messages on both the web and mobile for 90 minutes, but chat is back at f
<b>Editor’s Note:</b><em> <a target="_blank" href="http://www.nirandfar.com/about">Nir Eyal</a> blogs about the intersection of psychology, technology, and business at <a target="_blank" href="http
Click 'Messages' on Facebook and then "Other" in the right sidebar and you might find emails missing from your Gmail or other personal and work accounts. Without giving you any warning or notification