Elliot Schrage

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Tech giants offer empty apologies because users can’t quit

A true apology consists of a sincere acknowledgement of wrongdoing, a show of empathic remorse for why you wronged and the harm it caused and a promise of restitution by improving ones actions to make things right. Without the follow-through, saying sorry isn’t an apology, it’s a hollow ploy for forgiveness. That’s the kind of…

10:31 am PST • November 25, 2018
Tech giants offer empty apologies because users can’t quit

TechCrunch has obtained an internal memo published by Facebook’s outgoing head of public policy Elliot Schrage in which he blames himself for hiring PR firm Definers. He admits to having…

Internal Facebook memo sees outgoing VP of comms Schrage take blame for hiring Definers

Facebook has confirmed it has hired the former leader of the UK’s former third largest political party — Nick Clegg of the middle ground Liberal Democrats — to head up…

Facebook hires former UK Lib Dem leader, Nick Clegg, as global policy chief

A prominent figure that helped shape Facebook public perception over the course of the last decade is on the way out. In a Facebook post today, Elliot Schrage, vice president…

Facebook’s longtime head of policy and comms steps down