Elliot Schrage

Tech giants offer empty apologies because users can’t quit

A true apology consists of a sincere acknowledgement of wrongdoing, a show of empathic remorse for why you wronged and the harm it caused and a promise of restitution by improving ones actions to make

Internal Facebook memo sees outgoing VP of comms Schrage take blame for hiring Definers

TechCrunch has obtained an internal memo published by Facebook’s outgoing head of public policy Elliot Schrage in which he blames himself for hiring PR firm Definers. He admits to having the com

Facebook hires former UK Lib Dem leader, Nick Clegg, as global policy chief

Facebook has confirmed it has hired the former leader of the UK’s former third largest political party — Nick Clegg of the middle ground Liberal Democrats — to head up global policy

Facebook’s longtime head of policy and comms steps down

A prominent figure that helped shape Facebook public perception over the course of the last decade is on the way out. In a Facebook post today, Elliot Schrage, vice president of communications and pub