Dialogflow

Walmart acquires design tool Botmock as its invests in shopping by voice and text

With its latest acquisition Walmart is further investing in technology that will enable shopping via voice and chat. The retail giant announced it’s acquiring “select technology assets&#82

Google signs up Verizon for its AI-powered contact center services

Google today announced that it has signed up Verizon as the newest customer of its Google Cloud Contact Center AI service, which aims to bring natural language recognition to the often inscrutable pho

Google updates its speech tech for contact centers

Last July, Google announced its Contact Center AI product for helping businesses get more value out of their contact centers. Contact Center AI uses a mix of Google’s machine learning-powered to

Google Cloud releases Dialogflow Enterprise Edition for building chat apps

Building conversational interfaces is a hot new area for developers. Chatbots can be a way to reduce friction in websites and apps and to give customers quick answers to commonly asked questions in a

Google launches a paid enterprise edition of its Dialogflow chatbot builder

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ente