customer reviews

Yelp adds tools that let businesses share their COVID policies related to vaccines

As more businesses around the U.S. are choosing to implement vaccine requirements for patrons or staff, business discovery and review site Yelp is introducing new tools that allow businesses to commun

Amazon launches ‘Themes,’ a feature for filtering Customer Reviews by popular terms

Amazon has quietly launched a new feature called “Themes,” designed to make it easier for shoppers to navigate a product’s customer reviews. Now, in the Amazon mobile app, you’

With Nearly 7M Reviews Of 100K Sites, Trustpilot Raises $13M From Index And More To Build Out A Yelp For The World Of E-Commerce

<a target="_blank" href="">Trustpilot</a>, the online customer reviews service with nearly 7 million reviews on its platform covering 100,000 merchants to date -- and a partne

With Competition Looming, Bazaarvoice Snaps Up eCommerce Ad Network Longboard Media For Up To $43M

It seems that <a target="_blank" href="">Bazaarvoice</a> is no longer content with simply being a suped-up marketing analytics company. The competition in social media marke