TechCrunch+ roundup: Build a better board deck, multipath onboarding tips, selling to CISOs
Instead of playing the hero during startup board meetings, CEOs should allow team leaders to speak for themselves.
SaaS leaders: Use customer insights to accelerate growth during a downturn
Understanding shifts in how buyers are researching, evaluating, selecting and purchasing software is critical to accelerating growth.
10 onboarding improvements that cut our customer churn by nearly 3x
There’s no such thing as a perfect onboarding experience. But when done right, the impact of good onboarding can be massive.
Beynd gets $2M seed to improve customer experience with better onboarding
Customer experience is a term that gets bandied about quite a bit these days. If you can improve the customer experience, you can win more customers. Beynd, a Utah startup, wants to help by providing