TechCrunch
plus-bold
TechCrunch
Open Navigation
TechCrunch
customer care
Zendesk’s “Automatic Answers” taps machine learning, AI to generate bot-style email responses
Jul 13, 2016
Ingrid Lunden
Chat bots have ballooned in popularity in recent months, and now we’re seeing some interesting examples of how that technology, where computers interact and respond to human requests, is being