consumer protection

Online food delivery platforms in Kenya under probe

The competition regulator in Kenya is probing the conduct of online food and grocery delivery platforms to inform its suggestions on regulatory and policy options, to bolster healthy competition and e

Google fined $40M+ for misleading location-tracking settings on Android

Google has been sanctioned A$60 million (around $40 million+) in Australia over Android settings it had applied, dating back around five years, which were found — in a 2021 court ruling —

Amazon agrees to drop Prime cancellation ‘dark patterns’ in Europe

Amazon has agreed to simplify the process required for cancelling its Prime membership subscription service across its sites in the European Union, both on desktop and mobile interfaces, following a s

After EU child safety complaints, TikTok tweaks ad disclosures but profiling concerns remain

A long-running EU engagement with TikTok — initiated following a series of complaints over child safety and consumer protection complaints filed back in February 2021 — has ended, for now,

WhatsApp given a month to fix consumer ToS concerns in Europe

WhatsApp has been warned by European regulators it has one more month to fix its confusing terms of service, the Commission said today. The Meta-owned messaging platform has been under investigation b

Washington, DC’s AG is suing Mark Zuckerberg over Cambridge Analytica

The District of Columbia has just announced fresh litigation targeting Facebook founder, Mark Zuckerberg, for his role in the Cambridge Analytica Facebook data misuse episode — alleging it has e

UK opts for slow reboot of Big Tech rules, pushes ahead on privacy ‘reforms’

The U.K. government has confirmed it will move forward on a major ex ante competition reform aimed at Big Tech, as it set out its priorities for the new parliamentary session earlier today. However it

Europe’s top court unblocks more GDPR litigation against Big Tech

A ruling by the European Union’s top court today is set to unblock a raft of litigation brought by consumer protection organizations seeking to apply the bloc’s General Data Protection Reg

UK targets fake reviews and killer acquisitions in reform package

The UK has announced a bundle of consumer protection and competition reforms which could see platforms that fail to tackle fake reviews fined up to 10% of their global annual turnover. Also incoming:

EU’s digital rule-book reboot could fumble dark patterns ban and trader checks, warns BEUC

When the European Commission presented its Digital Services Act (DSA) proposal in December 2020, it listed beefed up consumer protections as a headline goal for the flagship update to the bloc’s

The Web Foundation is taking on deceptive design

The Web Foundation‘s Tech Policy Design Lab is working on an interesting-looking project to counter deceptive design — aka dark patterns* — with the goal of producing a portfolio of

How the US Consumer Financial Protection Bureau is set to shake up BNPL in 2022

BNPL services offer customers accessibility and flexibility for payments, butĀ unregulated services mean people can unintentionally put their financial health at risk.

Caden launches with $3.4M to help consumers take control of their data

Entrepreneur John Roa believes in the value of privacy. After selling his design consultancy, ƄKTA, to Salesforce in 2015, he decided to spend a few years ā€œoff the gridā€ on an island in Europe. N

FTC warns of legal action against organizations that fail to patch Log4j flaw

U.S. organizations that fail to secure customer data against Log4Shell, a zero-day vulnerability in the widely used Log4j Java logging library, could face legal repercussions, the Federal Trade Commis

Can Biden really crack down on tech monopolies?

There is still too much gray area in the rules to enforce antitrust law, but with a few changes to the approach, good intentions may lead to new policy, penalties and prosecution.

Inside a European push to outlaw creepy ads

European Union lawmakers are mobilizing support for a ban on tracking-based advertising to be added toĀ a new set of Internet rules for the bloc — which were proposed at the back end of last yea

EU to review TikTok’s ToS after child safety complaints

TikTok has a month to respond to concerns raised by European consumer protection agencies earlier this year, EU lawmakers said today. The Commission has launched what it described as “a formal d

Google misled consumers over location data settings, Australia court finds

Google’s historical collection of location data has got it into hot water in Australia where a case brought by the country’s Competition and Consumer Commission (ACCC) has led to a federal

TikTok hit with consumer, child safety and privacy complaints in Europe

TikTok is facing a fresh round of regulatory complaints in Europe where consumer protection groups have filed a series of coordinated complaints alleging multiple breaches of EU law. The European Cons

Apple hit with another European class action over throttled iPhones

A third class action lawsuit has been filed in Europe against Apple seeking compensation — for what Italy’s Altroconsumo consumer protection agency dubs “planned obsolescence”
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