community management

TechCrunch+ roundup: Abortion ban’s hiring impact, 3 e-commerce trends, how to pivot a startup

The Bay Area long ago lost its monopoly on launching disruptive technology, but startups based in states that ban abortion are at a disadvantage when it comes to attracting talent.

a16z, Avenir and Google back South African mobile games publisher Carry1st in $20M round

Carry1st, a South African publisher of social games and interactive content across Africa, has raised a $20 million Series A extension led by Andreessen Horowitz (a16z). This is a16z’s first investm

Customer advisory boards are a gold mine for startup brand champions

Any startup that hopes to build a direct connection with its customers should consider recruiting a group of users who will share their experiences, insights and advice.

5 steps for building a thriving developer community

If your platform doesn’t have a developer community yet, creating one takes a few purposeful steps. Here are some of the best practices we’ve learned.

Is it time to remove Zuckerberg from (his) office?

A colleague, who shall remain nameless (because privacy is not dead), gave a thumbs down to a recent column in the NYT. The complaint was that the writer had attacked tech companies (mostly but not ex

Hacker News calls for “political detox,” critics cry censorship

Can social media even exist without political debate? What about trolls? Hacker News, the social news site run by Y Combinator, is trying to find out. The head of the Hacker News community since 2014

Salesforce Communities update shoots for simplification and personalization

As companies try to move to more of a self-service approach to customer service, online forums become more important than ever to help users find the right answers quickly, whether troubleshooting a p