communications

Stride, Atlassian’s Slack competitor, hits general availability

Last September, Atlassian launched Stride, its take on a Slack-like real-time communications platform for text, audio and video chats, into beta. Six months later, Stride is now generally available to

Echo’s messaging service may add support for SMS texts from your own ‘Alexa number’

Amazon appears to be planning an expansion of Alexa’s existing messaging capabilities to support sending SMS text messages to friends using your Echo device or Alexa app. That means Echo users c

Intercom lands former Intuit exec Karen Peacock as its new COO

Intercom, a business messaging tool that enables companies to communicate directly with customers in an online context, announced today that it has hired former Intuit SVP Karen Peacock as company COO

Collaboration software company Jive to be acquired by Aurea for $462 million

Jive, a community collaboration software company that was one of the biggest Enterprise 2.0-era success stories, going public in 2011, announced today it had agreed to be acquired by ESW Capital's Wav

Workplace by Facebook continues to mature

At the F8 conference today, Facebook announced a bunch of updates to its Workplace by Facebook team communications tool, including a slew of new partnerships and new bot integrations, which all show a

Twilio now lets developers send and receive faxes

No, this is not an April Fools' joke: Cloud communications platform Twilio today announced the launch of its "programmable fax" service. While Twilio's general focus has been on reinventing the phone

The enterprise is the next logical step for Slack

Slack took a big step in its evolution as a startup yesterday when it launched Slack Enterprise Grid, the enterprise version of its popular messaging platform. For Slack to continue its growth traject

The new Google Voice launches, bringing a modern look, group chat, photo sharing & more

Confirming reports from earlier this month that a Google Voice update was in the works, Google today has launched a refreshed version of its VoIP calling service on mobile and the web. Largely, the up

Google brings RCS, the next-gen upgrade to SMS, to Android phones on Sprint

As promised earlier this year, Google is bringing RCS – Rich Communications Service, an upgrade to the SMS standard – to Android devices. Its first carrier partner on the initiative is Sp

Email or IM? Rush’s app combines them both — with productivity tools thrown in too

Email? IM? IM? Email? The rise of mobile messaging apps has challenged email as the primary communications channel for all things, including work — what happens when you blend them together? That’

Twilio’s Jeff Lawson says bots are overrated

In a wide-ranging interview with TechCrunch reporter Frederic Lardinois today at TechCrunch Disrupt San Francisco, Twilio co-founder and CEO Jeff Lawson talked about the trials of going public, why pa

WhatsApp plans to let businesses onto its service before the end of the year

WhatsApp will finally take a step to becoming a platform after the Facebook-owned company revealed it will begin to integrate businesses services into its app before the end of this year.

Microsoft brings Skype to businesses’ iOS and Android apps

Microsoft is further opening up Skype to businesses. On Thursday, the company launched its Skype for Business SDK – tools which allow iOS and Android developers to integrate Skype’s messag

Computing’s future? It’s in your pocket

Technology's neverending story has always, apparently, been the quest for The Next Big Thing. Whether that thing is something entirely new and transformative -- unimaginable except within the fantasti

Cisco bringing advanced search to Spark platform with Synata acquisition

Truecaller is phasing out Truedialer, will merge features into its flagship app

Last year we reported that Truecaller — the popular, smart phonebook app and startup — was looking to raise $100 million at a $1 billion valuation. But while there has been no developm

ThinkingPhones Becomes Fuze And Grabs $112 Million Investment Led By Summit Partners

ThinkingPhones, a Cambridge, Massachusetts, cloud service that offers messaging, phone service and video streaming, announced $112 million investment round today. The company also announced it was cha

Symphony Secures $100M From Google And Other Investors

Symphony, the secure cloud-based communications platform, announced today that it has received a $100 million round from a list of investors that includes Google, Inc. Google’s part in the in

Slack Decides Not To Kill Email For A Little While Longer, Integrates It Instead

Slack! The email killer! It’s going to kill email! Welp, not today. The team clearly listens to its users, as the company announced a new integration (for Standard and Plus plan customers) that&

“How Not To PR” By Tinder

Have you heard about the Tinder Meltdown (TM)? Some even called it a "stunt." In case you haven't, here's the quick and dirty: a piece appeared on Vanity Fair that Tinder didn't like. And it reacte
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