10 onboarding improvements that cut our customer churn by nearly 3x
There’s no such thing as a perfect onboarding experience. But when done right, the impact of good onboarding can be massive.
Daily Crunch: ‘For a limited time,’ Coinbase’s new NFT marketplace will waive transaction fees
Hello friends and welcome to Daily Crunch, bringing you the most important startup, tech and venture capital news in a single package.
Study up on churn rate basics to set customer and revenue benchmarks
In the early stages of building a company, churn gives you quick feedback, which other metrics seldom do. Studying churn lets you run tests on your platform and get feedback in a few days or months.
These simple metrics will tell you if your startup is ready to scale
Finding go-to-market fit (GTM) is a pivotal moment for a startup. It means you’ve found a repeatable formula for finding and winning lead that can be written into a repeatable GTM playbook.
Software subscriptions are eating the world: Solving billing and cash flow woes simultaneously
Subscription business models are attractive, but there are two major pitfalls. First, payment. Second: How do businesses cover the funding gap between when customers sign up and when they pay?