chatbot

In tech, this was the smartphone decade. In 2009, Symbian was still the dominant “smartphone” OS, but 2010 saw the launch of the iPhone 4, the Samsung Galaxy S and the Nexus One, and today

Microsoft today announced the public preview of its Power Virtual Agents tool, a new no-code tool for building chatbots that’s part of the company’s Power Platform, which also includes the

Berlin-based recruitment chatbot startup Jobpal has closed a €2.5 million (~$2.7M) seed round of funding from InReach Ventures and Acadian Ventures. The company, which was founded back in 2016, has

While you’d be hard-pressed to find any startup not brimming with confidence over the disruptive idea they’re chasing, it’s not often you come across a young company as calmly convin

Facebook, YouTube, and Twitter have failed their task of monitoring and moderating the content that appears on their sites; what’s more, they failed to do so well before they knew it was a probl

AWS, Amazon’s cloud computing arm, today announced the beta launch of the AWS Chatbot, a chatty little chap who slides into your Slack and Amazon Chime channels and can inform you of any issues

Twitter’s self-service tool for blocking content you don’t want to see (as well as a growing tendency for users to delete a lot of the content they post) is making some of the conversation

Youper, a mental health app with a chatbot it calls an “emotional health assistant,” has raised $3 million in seed funding from Goodwater Capital. The funds will be used to accelerate deve

Slack’s rapid rise and upcoming IPO are clear signs of the ripe opportunity to be had in the field of enterprise messaging. Today, a startup that’s built a messaging product specifically f

Barcelona-based Hubtype has raised a €1 million (~$1.1M) seed round led by Madrid-based early stage VC firm, K Fund. The team last raised when the business was founded, back in February 2016, when t

Artificial intelligence and machine learning has become essential if you are selling sales, customer service and marketing software, especially in large enterprises. The biggest vendors from Adobe to

Viber, the messaging app owned by Japanese e-commerce firm Rakuten, is poised to implement a controversial new strategy that will see it charge companies that run chatbots on its platform. The convent

For customer service, Ultimate.ai‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered suggestion engine that, once trained o

Who needs AI to have a good conversation? Spanish startup Landbot has bagged a $2.2 million seed round for a ‘dumb’ chatbot that doesn’t use AI at all but offers something closer to

MeetFrank, aka a ‘secret’ recruitment app that uses machine learning plus a chatbot wrapper to take the strain out of passive job hunting and talent-to-vacancy matching, has closed a €1

Chatbot startup Hugging Face has raised a $4 million seed round led by Ronny Conway from a_capital. Existing investors Betaworks, SV Angel and Kevin Durant are also participating. I already reviewed H

Microsoft announced today that it has acquired Semantic Machines, a Berkeley-based startup that wants to solve one of the biggest challenges in conversational AI: making chatbots sound more human and

Google CEO Sundar Pichai milked the woos from a clappy, home-turf developer crowd at its I/O conference in Mountain View this week with a demo of an in-the-works voice assistant feature that will enab

It’s generally a given that whenever a new technology takes off people rush into the space to build everything under the sun, and eventually natural selection kicks in and only the truly useful

Over two years after leaving Aol (now known as Oath) back in September 2015 to build a new startup, serial entrepreneur Ryan Block, with co-founder Brian LeRoux, is finally taking the wraps off the ne