chatbot

Whatever happened to the Next Big Things?

In tech, this was the smartphone decade. In 2009, Symbian was still the dominant “smartphone” OS, but 2010 saw the launch of the iPhone 4, the Samsung Galaxy S and the Nexus One, and today

Microsoft launches Power Virtual Agents, its no-code bot builder

Microsoft today announced the public preview of its Power Virtual Agents tool, a new no-code tool for building chatbots that’s part of the company’s Power Platform, which also includes the

Jobpal pockets $2.7M for its enterprise recruitment chatbot

Berlin-based recruitment chatbot startup Jobpal has closed a €2.5 million (~$2.7M) seed round of funding from InReach Ventures and Acadian Ventures. The company, which was founded back in 2016, has

Dasha AI is calling so you don’t have to

While you’d be hard-pressed to find any startup not brimming with confidence over the disruptive idea they’re chasing, it’s not often you come across a young company as calmly convin

Facebook and YouTube’s moderation failure is an opportunity to deplatform the platforms

Facebook, YouTube, and Twitter have failed their task of monitoring and moderating the content that appears on their sites; what’s more, they failed to do so well before they knew it was a probl

AWS gets a chatbot

AWS, Amazon’s cloud computing arm, today announced the beta launch of the AWS Chatbot, a chatty little chap who slides into your Slack and Amazon Chime channels and can inform you of any issues

Twitter to attempt to address conversation gaps caused by hidden tweets

Twitter’s self-service tool for blocking content you don’t want to see (as well as a growing tendency for users to delete a lot of the content they post) is making some of the conversation

Youper, a chatbot that helps users navigate their emotions, raises $3 million in seed funding

Youper, a mental health app with a chatbot it calls an “emotional health assistant,” has raised $3 million in seed funding from Goodwater Capital. The funds will be used to accelerate deve

Symphony, a messaging app that’s been a hit with Wall Street, raises $165M at a $1.4B valuation

Slack’s rapid rise and upcoming IPO are clear signs of the ripe opportunity to be had in the field of enterprise messaging. Today, a startup that’s built a messaging product specifically f

Hubtype raises $1.1M to help developers build richer chat support

Barcelona-based Hubtype has raised a €1 million (~$1.1M) seed round led by Madrid-based early stage VC firm, K Fund. The team last raised when the business was founded, back in February 2016, when t

AI has become table stakes in sales, customer service and marketing software

Artificial intelligence and machine learning has become essential if you are selling sales, customer service and marketing software, especially in large enterprises. The biggest vendors from Adobe to

Rakuten’s Viber chat app plans to charge to operate chatbots in controversial move

Viber, the messaging app owned by Japanese e-commerce firm Rakuten, is poised to implement a controversial new strategy that will see it charge companies that run chatbots on its platform. The convent

Ultimate.ai nabs $1.3M for a customer service AI focused on non-English markets

For customer service, Ultimate.ai‘s thesis is it’s not humans or AI but humans and AI. The Helsinki- and Berlin-based startup has built an AI-powered suggestion engine that, once trained o

Landbot gets $2.2M for its on-message ‘anti-AI’ chatbot

Who needs AI to have a good conversation? Spanish startup Landbot has bagged a $2.2 million seed round for a ‘dumb’ chatbot that doesn’t use AI at all but offers something closer to

MeetFrank nets $1.1M for its passive job matching chatbot

MeetFrank, aka a ‘secret’ recruitment app that uses machine learning plus a chatbot wrapper to take the strain out of passive job hunting and talent-to-vacancy matching, has closed a €1

Hugging Face raises $4 million for its artificial BFF

Chatbot startup Hugging Face has raised a $4 million seed round led by Ronny Conway from a_capital. Existing investors Betaworks, SV Angel and Kevin Durant are also participating. I already reviewed H

Microsoft acquires conversational AI startup Semantic Machines to help bots sound more lifelike

Microsoft announced today that it has acquired Semantic Machines, a Berkeley-based startup that wants to solve one of the biggest challenges in conversational AI: making chatbots sound more human and

Duplex shows Google failing at ethical and creative AI design

Google CEO Sundar Pichai milked the woos from a clappy, home-turf developer crowd at its I/O conference in Mountain View this week with a demo of an in-the-works voice assistant feature that will enab

Ben is a chatbot that lets you learn about and buy Bitcoin

It’s generally a given that whenever a new technology takes off people rush into the space to build everything under the sun, and eventually natural selection kicks in and only the truly useful

Begin, a new app from Ryan Block, uses natural language to generate tasks from your Slack

Over two years after leaving Aol (now known as Oath) back in September 2015 to build a new startup, serial entrepreneur Ryan Block, with co-founder Brian LeRoux, is finally taking the wraps off the ne
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