call center

Aircall raised $8 million for its cloud phone system for teams

In case you missed it, Aircall announced last week that it had raised another $8 million dollars in funding for its call center software-as-a-service. Balderton Capital is leading this Series A round,

Support Center Software Ameyo Nabs $5M To Expand Into The U.S.

Ameyo, a Gurgaon-based startup that makes software for customer support and sales centers, has raised a Series A of $5 million from Forum Synergies. The company, which already has customers throughout

Talkdesk, A Startup That Spins Up Call Centers, Raises $15M

Talkdesk, which creates software that helps companies create digital call centers that integrate with their other internal company software, said it has raised $15 million. Companies use Talkdesk to c

NewVoiceMedia Picks Up Another $35M Led By Bessemer As Contact Centers Take To The Clouds

With APIs from the <a href="">likes of Twilio</a> (and emerging <a h

"Call Center From Hell:" Disgruntled Call Center Employee Spills All

Not sure what to make of this missive I found in our comments, but it makes for an interesting read. This guy apparently worked at Audatex Ann Arbor in Michigan and hated every minute of it. The most