Bixby

Samsung has announced a new feature for its Bixby mobile assistant that creates an AI-generated copy of a user’s voice to answer calls. The new “Custom Voice Creator” lets users reco

Contact centers play a key part in how a company engages with customers, amounting to what is a $400 billion market globally. Today, a company that believes it can improve how agents work within them

For some time now, Bixby hasn’t been much of a talking point for Samsung. It seems that the smart assistant has lost its luster even for the company that once touted it as the centerpiece of its mas

It’s true, you’ve got the Galaxy Note to thank for your big phone. When the device hit the scene at IFA 2011, large screens were still a punchline. That same year, Steve Jobs famously joked about

Samsung has quietly discontinued an app that it built specifically for India, one of its largest markets and where it houses a humongous research and development team. The AI-powered Android app, call

Oh, Bixby. Samsung made big promises and some key acquisitions ahead of its launch. But the company’s smart assistant got off to a rocky start and has had trouble making a name for itself in amongst

Missed today’s Samsung Unpacked event in San Francisco? In all, we have five new phones — one of them a foldable — some new earbuds, a virtual assistant and a watch. Here’s everyt

Samsung announced a lot today. Like a lot, a lot. But the company was pretty quiet on the Bixby side of things, and the Galaxy Home smart speaker it announced mid-last year was nowhere to be seen. In

Bixby took centerstage at today’s big Samsung CES presser. The company has been pushing to make its smart assistant a kind of connective tissue across devices, and the the fruits of that labor may f

Samsung has been suffering through a lot of catch-up in the voice assistant race, but at its annual developer conference the company placed a major emphasis on how it’s expanding the scale and e

Poor Bixby. We admittedly haven’t had a lot of nice things to say about Samsung’s smart assistant since launch — but that’s not for lack of potential. The company has promised great things sin

It’s certainly understandable that Samsung wanted to follow Apple, Amazon and Google into the smart assistant game. But Bixby has been anything but a rousing success. The AI has added voice function

Bixby is, by far, the most frustrating part of the S9. It’s true, of course, that no voice assistant is perfect, but a full year after Samsung’s smart assistant debuted on the Galaxy S8, it still

Samsung’s Galaxy S9 is an update that mostly sticks to the look and feel of the previous generation device, which is probably a big reason why the company is focusing specifically on the flagshi

Samsung’s Bixby — the company’s answer to Siri and Google Assistant and the like — got off to a bit of a rocky start when it launched back in 2017, but they’re forging ahead with it. The com

It’s true that Bixby didn’t have the most auspicious of debuts when it rolled out on the Galaxy S8 earlier this year, but Samsung’s clearly got big plans for its smart assistant. Late last year,

No surprise, Samsung is making the connected home a big focus of its annual Developer Conference this week in San Francisco. DJ Koh, the company’s head of Mobile Communications took to the stage at

The Galaxy S8’s devoted Bixby button was one of the least popular features on an otherwise well received phone, owing in part to the fact that Samsung’s smart assistant was still half-baked at lau

Samsung’s Bixby voice assistant is now global after it expanded into over 200 countries today. Bixby is Samsung’s answer to Apple’s Siri, Amazon’s Alexa and other virtual assis

After much delay, Samsung has begun rolling out its Bixby smart assistant to users in the U.S. The company said today that an update will allow owners of the Galaxy S8 and S8+ to gain voice capabilit