Customer engagement service Freshworks, which was valued at about $1.5 billion in its last funding round, today launched Omniroute, the latest product in its portfolio of tools for customer service ag
Base, a cross-platform CRM tool for sales teams, today announced that it has raised a $15 million Series B funding round led by RRE Ventures, Index Ventures and OCA Ventures. Other investors include S
Gartner Research is reporting mobile CRM apps will grow 500 percent by 2014, another sign of a shifting market that has more to do with work getting done in the cloud more so than from a server behin