Apple support

Apple launches a new YouTube channel offering device tutorials

Apple is expanding its social media outreach. The company has just launched a new YouTube channel to teach people how to use their Apple devices, like the iPhone and iPad, via video tutorials. The fir

Apple creates a general support channel on Twitter

Apple has expanded its presence on Twitter, adding an English-language general support channel -- called simply @AppleSupport -- which it says will be tweeting out tips and tricks, as well as offering