Frequently Asked Questions
What is your cancellation and refund policy?
You may cancel your membership anytime by sending an email to firstname.lastname@example.org or log in to TechCrunch.com and visit Account to turn off automatic renewal. Charges are non-refundable and you will have subscription access until the end of the current subscription period.
If you cancel during a trial period, you will not be charged at the end of your trial period. If you cancel after a trial period or during a regular billing cycle, your membership will be discontinued at the end of your billing cycle. If you accidentally cancel, you can always head back to Account to reinstate your membership.
What can I expect from my trial period?
You will receive exclusive access to how-tos and interviews on company building, intelligence on the most disruptive opportunities for startups, and an enhanced reading experience, including Rapid Read mode, List Builder, and no banner ads. If you have questions about your trial benefits, please send an email to email@example.com.
Which types of events will I receive ticket discounts for?
Annual or 2-year members enjoy a 20% off discount towards TechCrunch event tickets, along with access to member-only experiences at select events. Click here for a complete list of event tickets eligible for discount.
As an annual or 2-year subscriber, contact firstname.lastname@example.org to request your event ticket discount code. Some exclusions apply. Monthly members are not eligible for ticket discounts.
I’m not a member, yet. Can I still read free articles on TechCrunch?
Yes, all of our traditional editorial that we write every day will continue to be free for all TechCrunch readers without a membership.
Do you offer discounted rates for groups or teams?
Yes, we offer special rates for teams of various sizes. Send an email to email@example.com for more details and to see if your group qualifies.
How do I upgrade my monthly plan to an annual plan?
Upgrading to an annual plan is a great way to save money in the long run. Go to Account, and you will see an “upgrade” button. Click the button. The upgrade button is currently only available for monthly users to upgrade to an annual plan.
How do I claim my Brex credit card perk?
Annual Extra Crunch members can get 100,000 Brex Rewards points after signing up for a Brex corporate credit card. This exclusive offer is worth about $1,000 in credit card points. After signing up for an annual Extra Crunch plan, you’ll receive an email with a link to the offer. You must have at least $100K and be located in the US to claim the deal with Brex.
When do I get my AWS credits?
Typically the process takes 2-4 weeks. Both AWS and TechCrunch need to review the submissions to ensure a user is qualified.
Do you offer student discounts?
Yes – we offer student discounts, but you’ll need to provide evidence that you are a student. Please email firstname.lastname@example.org from your .edu email address to validate that you are a student, and our customer support team can provide a discount code. Students can get a full year of Extra Crunch for $50.
What are the community perks that are unlocked for annual and 2-year members?
Annual and 2-year Extra Crunch members get access to a series of community perks. This includes 20% off all TechCrunch events, and opportunities to get credits and discounted services from AWS, Brex, Zendesk, and more. To see a full list of community perks, please go here.