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Tech trends: What’s next for payments?

The last year has seen rapid digital transformation in payments due to the COVID-19 pandemic. The acceleration of non-cash transaction methods, mass consumer migration to eCommerce and mCommerce, reliance on new digital solutions to improve the customer experience, and need to integrate payments in a more sophisticated and efficient way have all contributed to a drive for businesses to overhaul their checkout technology to stay competitive.

But what does that mean in practice? Hear from experts across the ecosystem on the tech innovations that will have the biggest impact on the payments industry in 2021.


Roy Aston — Chief Information Officer, Paysafe

Roy Aston joined Paysafe in February 2019 as Chief Information Officer. Based in London, Roy has responsibility for the global IT strategy, running the 24×7 technology operation, cyber security and driving forward our ambitious technology transformation plans which include the cloud-based payments platform.

Before joining Paysafe, Roy gained extensive experience in IT working for various high profile global financial services organisations and smaller UK-based fintech.

He most recently worked for Barclaycard where he held the position of CIO from April 2013. Before that he held senior roles at Citi, where he was Director of Business and Technology Transformation, as well as egg, where his extensive Agile IT Development skills were deployed to help re-launch a new digital experience for customers of this internet-based UK bank.

Wolfgang Platz — Founder & Chief Strategy Officer, Tricentis 

Wolfgang Platz is the force behind innovations such as model-based automation and the linear expansion test design methodology. The technology he developed drives Tricentis’ Continuous Testing Platform, which is recognized as the industry’s #1 solution by all top analysts. Today, he is responsible for advancing Tricentis’ vision to make enterprise continuous testing a reality across Global 2000 organizations. His most recent book is “Enterprise Continuous Testing: Transforming Testing for Agile and DevOps.”

Prior to Tricentis, Wolfgang was at Capgemini as a group head of IT development for one of the world’s largest IT insurance-development projects. There, he was responsible for architecture and implementation of life insurance policies and project management for several projects in banks.  

Wolfgang holds a Master’s degree in Technical Physics as well as a Master’s degree in Business Administration from the Vienna University of Technology. 

Matthew Glickman — VP Customer and Product Strategy, Snowflake

Matt is an industry leader in enterprise data platforms. For over 20 years, he led the development of business-critical analytics platforms at Goldman Sachs. As a Managing Director, he was responsible for the entire data platform of Goldman’s $1 trillion asset management business. Matt also co-led Goldman’s risk management platform where his team built Goldman’s first, company-wide data warehouse that helped it navigate the 2008 financial crisis. Matt holds a bachelor’s degree in Computer Science and Applied Mathematics from Binghamton University.

Gareth Wilson — VP Head of UK Banking & Capital Markets, Capgemini

His financial services industry knowledge in banking & payments, combined with an ability to shape and deliver large scale business transformation programmes has been evident throughout his 28-year career, previously at Accenture and now at Capgemini.