James Glasnapp

James Glasnapp Contributor James Glasnapp is a senior UX researcher at PARC. More posts by this contributor Nine requirements for a successful private ridesharing system

James Glasnapp is a senior UX researcher at PARC.

The Latest from James Glasnapp

Is your product’s AI annoying people?

We tend to think of AI as an incredible dream assistant to our lives and business operations, when that's not always the case. Designers should consider how these services can be problematic.

Nine requirements for a successful private ridesharing system

The future of urban mobility is rapidly changing as drivers look for safer and more effortless ways to move from point A to point B. While autonomous vehicles are on the horizon, ridesharing options a