More antitrust scrutiny for Amazon in Europe: The U.K.’s antitrust watchdog has opened an investigation into Amazon’s marketplace on the same day Germany’s regulator has confirmed it can apply special abuse controls to the e-commerce giant.
The U.K.’s Competition and Markets Authority (CMA) said the probe will consider — firstly — whether Amazon has a dominant position in the market and, if so, whether it is abusing that position and distorting competition by giving an unfair advantage to its own retail business or sellers that use its services, compared to other third-party sellers on the Amazon U.K. Marketplace.
The move follows similar (ongoing since 2018) scrutiny of the e-commece giant by the European Union — which the U.K. officially ceased being a member of at the start of last year. Hence the CMA stepping in with its own investigation now the country has left the bloc, as it is no longer bound to avoid duplicating Commission-led probes.
The U.K. regulator said the investigation will focus on three main areas — namely:
- How Amazon collects and uses third-party seller data — including whether this gives it an unfair advantage in relation to business decisions made by its retail arm.
- How Amazon sets criteria for allocation of suppliers to be the preferred/first choice in the ‘Buy Box’ — aka a prominent feature displayed on product pages which provides customers with one-click options to ‘Buy Now’ or ‘Add to Basket’ in relation to items from a specific seller.
- How Amazon sets the eligibility criteria for selling under the Prime label loyalty program which offers members certain benefits, such as free and fast delivery.
Commenting on the action in a statement, Sarah Cardell, a general counsel — and currently interim CEO — at the CMA, said:
Millions of people across the U.K. rely on Amazon’s services for fast delivery of all types of products at the click of a button. This is an important area so it’s right that we carefully investigate whether Amazon is using third-party data to give an unfair boost to its own retail business and whether it favours sellers who use its logistics and delivery services – both of which could weaken competition.
Thousands of U.K. businesses use Amazon to sell their products and it is important they are able to operate in a competitive market. Any loss of competition is a loss to consumers and could lead to them paying more for products, being offered lower quality items or having less choice.
A formal investigation will allow us to consider this matter properly.
Amazon was contacted for comment on the U.K. probe.
Update: The company has now sent this statement:
“We have always worked to offer leading choice, price and convenience for customers. More than 65,000 small and medium-sized business in the UK sell on Amazon, which support more than 175,000 jobs across the country and provide a great experience and choice for customers. We will work closely with the CMA to show that we, above all else, continue to earn the trust of our customers”
Scrutiny in Europe
Today it also emerged that the EU investigation could be on the cusp of being resolved, per a report in the FT — which suggests Amazon will offer to share more data with rivals and give buyers a wider choice of products in order to settle the EU’s action.
Earlier this month, Reuters also reported that Amazon was offering to share data and boost the visibility of rivals’ products in a bid to avoid an EU antitrust fine.
Although there’s been no official word from the Commission on a resolution, as yet.
Any deal offered by Amazon to EU regulators may not affect the U.K. probe, however, since the country is now outside the EU’s competition regime.
The CMA’s press release also makes a point of noting that the Commission probe into “similar concerns” does not cover “ongoing issues affecting the U.K. now that it has left the European Union.” Although it goes on to add that it will “seek to liaise” with EU counterparts as its own investigation progresses.
Amazon has faced other antitrust action in the region — previously agreeing to make tweaks to the terms it offers sellers following an intervention by Germany’s Federal Cartel Office (FCO).
Since last year the FCO has also been assessing whether Amazon meets the threshold for special abuse controls, following an update to domestic competition law that’s intended to target digital giants’ market power. And in a further development today, the FCO has confirmed that Amazon does meet the threshold for the ex ante powers to apply, concluding the tech giant is dominant in regard to its marketplace services for third-party sellers.
In a statement, Andreas Mundt, FCO president, said the determination means it will be able to “intervene and prohibit potential anticompetitive practices of Amazon more effectively” — and engage in “parallel traditional oversight over abuse of dominance.”
This means Amazon will be facing more and faster antitrust interventions in the German market — which is ahead of the regional curve on updating digital competition rules.
Existing FCO proceedings against the e-commerce giant include a probe looking at the extent to which it is influencing the pricing of sellers on Amazon Marketplace by means of price control mechanisms and algorithms; and a second examining agreements between Amazon and brand manufacturers to check whether exclusions placed on third-party sellers on Amazon Marketplace constitute a violation of competition rules.
Germany remains an EU member but the FCO’s Amazon investigations are a little different vs. the EU’s merchant seller data probe.
Update: Amazon has now sent this statement — expressing disagreement with the FCO’s designation; and suggesting it might appeal:
We disagree with the FCO’s findings, are analyzing the decision, and will consider our options including an appeal. Amazon is mainly a retailer, and the overall share of e-commerce across all German retail sales was estimated at just 14.7 per cent in 2021 by Handelsverband Deutschland. We compete with many established, successful German and international companies — and the same applies to our businesses in other sectors. In Germany, we invested 36.5 billion euros from 2010 to 2020, we work closely with the local research community, we now employ over 30,000 people, and we will create another 6,000 new jobs this year. Customers, partners, and the tens of thousands of businesses in Germany that sell on our store trust in and benefit from our ability to innovate. Selling partners now represent more than 60 percent of all units sold in the Amazon store, and small and medium-sized businesses selling through Amazon employ over 150,000 employees in Germany.