The secretive New York-based hedge fund Tiger Global Management has led a $25 million Series C investment in Lattice, an employee performance and engagement management tool, with participation from the startup’s existing investors.
The round, which values Lattice in the ballpark of $200 million, says co-founder and chief executive officer Jack Altman, comes just six months after the business closed a $15 million Series B led by Shasta Ventures. The HR tool, founded in 2015 by Altman and Eric Koslow, is also backed by Thrive Capital, the Slack Fund, Khosla Ventures and Y Combinator.
Lattice, like many startups closing venture capital deals today, was not actively fundraising when approached by John Curtius of Tiger Global, a firm that invested in the likes of Spotify, Glassdoor and Flipkart. Rather than reject the sizable capital infusion that, according to Altman, included favorable terms, Lattice closed the deal and plans to invest additional cash in its sales and marketing efforts, among other opportunities.
“Tiger was excited by the vision to keep [expanding] this platform — to extend to the rest of people management,” Altman tells TechCrunch.
Lattice, which has raised a total of $49.2 million in venture capital funding to date, doubled its headcount this year as well as its paying user count, which has swelled to 160,000. The SaaS business has developed performance management software that allows employees to reflect on their performance and receive feedback from managers and peers. The tool also empowers employees and their managers to structure agendas for one-on-one sessions, send praise to other employees and draft goals and OKRs.
“In order to compete for talent today, you do need to build the type of company where people want to work — it’s not just a money thing,” said Altman.
Last fall, the San Francisco-based startup introduced Lattice Engagement, giving human resources teams a better idea of employees’ level of connection to their company. Last month, the company launched Lattice Pulse, which, in combination with Lattice Engagement and Lattice Performance, delivers real-time insight into employees and company culture.
“You can get away with not doing these things, but it doesn’t optimize this critical thing, which is how your people are,” explains Altman. “If you don’t pay attention to how your people are performing or how they are feeling, it would be like not listening to your customers. Your employees are like your internal customers. If you don’t care how they’re doing or how they’re feeling, you’re leaving unbelievably important information on the table.”
Lattice operates a SaaS business model, charging roughly $100 per user per year. The company sells primarily to small and medium-sized businesses, including Glossier and Asana and some 1,400 others. This year, Lattice struck a deal with Slack, one of its largest customers yet. Over time, the company plans to sell to larger enterprises.
“My hope is we can just keep on adding products and functionality to what we offer,” Altman said. “We have so many more ideas than we have people to build them.”