Microsoft has quietly ended its Surface Plus financing program about a year after it launched. In a message on its site, the company said it stopped taking new enrollments on August 31 “after much thought and consideration.” The change does not affect existing customers, however, who will still be covered by their current financing plans.
Financed by Klarna, a Stockholm-headquartered online financial services provider, the Surface Plus financing program launched in August 2017. It targeted students and other people who wanted an affordable way to own a Surface device, allowing them to spread payments over 24 months. The Surface Plus plan also enabled customers to upgrade to the latest device after 18 months, as long as they returned their previous device in good working condition.
In a FAQ, Microsoft said existing customers will still be able to upgrade their Surface under the plan’s terms. The program’s end also does not affect existing warranty plans.
Microsoft’s Surface Plus for Business payment plans launched around the same time as the Surface Plus program and it looks like it will continue. TechCrunch has contacted Microsoft for more information. Update: A Microsoft representative sent the following statement:
“We are always looking for ways to improve the Microsoft Store shopping experience and provide our customers with the best options to meet their needs. While we have nothing to share at this time, we will continue to provide our Surface Plus customers with the same level of service and support that we extend to all of our customers. If you have any additional questions, you can visit the Surface Plus website to review the FAQ and Terms and Conditions.”