While many are on the lookout for a new, big revamp of Gmail, its smaller competitor Yahoo Mail today jumped in first with its own set of updates, covering both new personalization features and faster performance times.
The changes come about 10 months after Yahoo Mail rolled out its own major redesign, and are an extension of some of the themes that the company introduced back then.
Change and iteration is the theme of the day, it seems: today, Yahoo Mail’s parent Oath (which is also TechCrunch’s owner), also announced a new president and COO, K. Guru Gowrappan, who joins from Alibaba and had in his distant past once also worked at Yahoo, Quixey and Zynga. (Additionally, Oath’s former senior director of publisher products, Simon Khalaf, has also parted ways with the company.)
Yahoo Mail has a long road ahead of it to grow its user base, though. Putting to one side the fact that many people have stopped using email, opting instead for messaging apps and more integrated communications platforms like Slack, Yahoo Mail itself has had its own competitive and security issues.
Most pointedly, the service suffered one of the biggest user data breaches in the history of the internet, affecting more than 1 billion people and impacting the price that Verizon ultimately paid by some $350 million when it acquired Yahoo last year.
That, plus the lack of updates Yahoo Mail made over many years previously, and the swift rise of the very popular Gmail from Google and very office-friendly services like Microsoft’s, have all served to keep Yahoo Mail’s growth in strong check.
I asked for an update on active monthly users but have yet to get it. However, last year, the company said it had 225 million active users. As a point of comparison, Gmail today has well over 1 billion (based on a figure Google confirmed back in 2016). My educated guess is that the gulf between the two has only grown over time.
Still, you can say that Yahoo has been thinking ahead of the curve in some respects: last year, the company introduced a Pro version that you pay for in exchange for no advertising.
Given the wave of criticism that is now hitting Facebook — and by extension all ad-based “free” services — over just what kind of information is being gathered, bartered and used relating to us, it will be interesting to see how much more the idea of paid services in lieu of ad-based free catches on. We have asked a Yahoo Mail spokesperson for any updated numbers that can be shared on the number of subscribers.
In any case, today Yahoo Mail’s focus is on improvements to the performance of the whole Mail product, impacting both paid and free tiers.
For one, the company continues to iterate on the new Redux architecture that the company introduced when it announced its rebuild last year.
Among the changes that are now in place, Yahoo says there is now a 50 percent reduction in JavaScript exceptions; and a 20 percent reduction in overall API failures, including 20 percent when checking for new emails, 30 percent when reading email messages and 20 percent when sending emails. Page load performance is up by 10 percent, and frame rendering by 40 percent — numbers that may not really be understood in any practical way by users, but inevitably make the Yahoo Mail experience much smoother.
In terms of new features, there are several areas where Yahoo Mail is adding more bells and whistles that focus on personalization.
Yahoo Mail said that photo themes — the ability to add new backgrounds behind the actual interface of the otherwise relatively vanilla mail service — have been one of the most consistently requested features for the product.
So building on the previous ability to change the color of your background, now you can also add photos (illustrated in the GIF above). Given the existence of Flickr in the Yahoo stable, and the way that Yahoo has been using imagery in other products like its Weather app, I’m surprised that it’s taken this long to get this one off the ground.
Another new feature is tighter and better integration with your calendar.
Specifically, now Yahoo Mail will let users create and send calendar invites directly from within the mail service. This will also mean that users can now short-cut by accepting invites (or rejecting) without even opening the mail itself. Users of Gmail may know this feature well, and again it’s a welcome and needed (and overdue) addition to the Yahoo web mail service.
Finally, Yahoo Mail is adding some more pizzaz to your out of office responders.
I can’t help but think of The Office and other TV shows and films that parody the boring monotony of desk work when I hear about improvements like these: features that make very mundane things — like OOO responders — more “fun.” Still! Having been the recipient of many a “zany” OOO note, I know that people do love to play around with these, so here’s to the crazy ones.
You can now add GIFs and custom stationery so that your autoreplies stand out a little bit more.
We’ll update this post when and if we get more user numbers from the company.