Facebook launches Messenger platform with chatbots

Facebook will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots. By providing utility through its huge developer and business ecosystem, Facebook could boost loyalty with Messenger, one-up SMS and keep up with chat competitors like Kik, Line and Telegram┬áthat have their own bot platforms. This confirms TechCrunch’s … Continue reading Facebook launches Messenger platform with chatbots