A rare Apple product recall — the company has announced a voluntary recall of AC wall plug adapters made for certain regions because of what it says is a “very rare” risk of the two-prong adapters breaking and potentially giving the user an electric shock.
Users of its World Travel Adapter kit may also be affected by the recall.
Apple today announced a voluntary recall of AC wall plug adapters designed for use in Argentina, Australia, Brazil, Continental Europe, New Zealand and South Korea. In very rare cases, affected Apple two-prong wall plug adapters may break and create a risk of electrical shock if touched. These wall plug adapters shipped with Mac and certain iOS devices between 2003 and 2015 and were also included in the Apple World Travel Adapter Kit. Apple is aware of 12 incidents worldwide.
The recall does not affect any other Apple AC wall plug adapters designed for Canada, China, Hong Kong, Japan, United Kingdom, United States or any Apple USB power adapters.
Apple is asking customers to stop using affected plug adaptors and visit http://www.apple.com/uk/support/ac-wallplug-adapter/ for details about how to exchange the affected adapters for new, redesigned ones.
How can you tell whether your adaptor is affected? Apple notes that affected two-prong plugs have either four or five characters or no characters on the inside slot where they attach to the main Apple power adapter.
More details on the recall programme website.