After nearly a year in private Beta, Silentale, which is calling itself the “Dropbox for communications”, opens to the public today.
The service is a kind of personal CRM system, providing a searchable backup of your contacts, messages and attachments across various communication channels, including email and social networks Facebook, Twitter and LinkedIn. It’s designed to address the fragmentation of electronic communication, combining a unified address book and archive of messages – see previous TC Europe coverage.
Adopting a classic freemium model, Silentale comes in two flavours, a free and paid version. However, premium accounts are being waived for users who sign-up before the end of May.
The free version is limited to 5 services (accounts) and can only be used to import 6 months of messages. The premium plans, which are being introduced on 1st of June, offer up to 10 accounts and the ability to import 2 years of messages for $49/year, or for businesses that need to manage multiple channels, a $99/year price plan that supports up to 20 accounts with unlimited import.
Since launching in private beta, Silentale says it has processed more than 50 million messages and 10 million contacts. Interestingly, users have been archiving data from an average of 4 accounts, which would fall within the free version, so perhaps that doesn’t bode so well for the company or suggests that Silentale is really targeting business and enterprise customers not individuals.
The Paris-based company offers an API for third-party developers, and a Firefox add-on is currently available that shows a contact’s details and the latest messages exchanged when viewing an email from them or browsing their profile on the likes of LinkedIn, Salesforce, Facebook etc.
Additionally, Silentale says it has an accompanying iPhone app in the works, which is very close to release, along with one for Android and an Outlook plug-in.