Zune Pass troubles? Users report Zune purchases are busted (update?)

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Zune down! The Zune support forums are awash with users claiming various issues with Zune subscription media. Songs are not showing up, or if they do, they aren’t playing. Sounds like an authentication issue to me, and those happen every once in a while — but for weeks on end?

Any of you fine folks out there having trouble? I’ll see if I can scare up any info from the Zune team and post an update later. [Thanks, Aditya]

Update: My Zunepal tells me that the DRM reset tool might work, though that’s all the information he volunteered. Anybody brave enough to try it?