If you disagreed with the views Larry Ellison expressed a few weeks ago regarding cloud computing and its future, you weren’t alone. Today, banking on the future success of cloud computing, Dell and Salesforce.com announced a new line of cloud based solutions for small and medium sized businesses to enhance the effectiveness of customer relationship management applications.
This new Dell -Salesforce.com solution will integrate Salesforce .com’s CRM applications with Dell’s Integration Services in order to help solve critical integration issues between applications; thus reducing IT costs for small and medium sized businesses. These new solutions were built and tested in house by the Dell small and medium sized business unit and will include a cloud-based contact management application to store and manage contacts, track customers, and run activity reports, among other processes.
Furthermore, these new solutions offer data cleansing and migration tools, and a “Virtual Integration Appliance,” which is used “to deploy integration appliance functionality on any hardware in their virtualized environment.”
The move to the cloud is done through their Cloud Integration Service, which helps to integrate Salesforce.com tools with other cloud applications.
More information regarding these solutions can be found here.