An internal AT&T memo that was leaked today is full of very impressive number regarding the iPhone 3GS — numbers that once again show why AT&T’s exclusive contract with Apple to sell the iPhone in the U.S. is so important.
The iPhone 3GS’s launch gave AT&T its best sales day at its retail stores — ever, its second largest traffic day at retails stores, the most transactions it has ever processed in a day, the most orders through att.com in a single day ever and the biggest features sales day at att.com ever. Oh, and it led to the most upgrade eligibility checks ever, which is not surprising at all, though most were probably disappointed.
What’s crazy about all this though is that while many people were expecting the iPhone 3GS launch to pale in comparison to the iPhone 3G launch, it actually exceeded it in just about every way when it came to actual sales (at least through AT&T’s stores and online). The lines may have not been as long at stores because of pre-sales, but sales overall exceeded the 2008 launch day numbers, and all of the heavy holiday shopping times. And apparently iPhone 3GS sales exceeded the iPhone 3G launch day sales by noon Central time.
AT&T’s exclusive contract with Apple for the iPhone is set to expire next year. There has been a lot of talk about AT&T wanting to extend the deal for at least another year, but there has also been talk of Apple flirting with rival Verizon.
It seems pretty clear that Apple is getting up to the limit of where it take the iPhone with AT&T. The biggest complaint about the device now seems to be the service provider. And if it can sell millions of units in just days on just one provider, imagine what it can do if it were on two — or better, all of them.
Below find the memo. You’ll also note that on the day of Michael Jackson’s death, AT&T saw more text messages sent than ever before — exceeding even that of American Idol finales and New Year’s Eve. That’s pretty insane, especially considering what a rip-off text messages are.
1. Fact of the Week: On June 25, the day Michael Jackson died, text messages sent on our network spiked at 65,000 messages per second — the largest volume ever recorded — surpassing events like American Idol voting and New Year’s Eve, when millions of our customers wish their friends and family a happy new year via text.
2. iLaunch day 2009 was one for the record books, as AT&T customers scrambled to get their hands on the fastest, most powerful iPhone yet.
Here’s a look at some of the milestones we achieved:
- Best-ever sales day in our retail stores
- Second-largest traffic day in our retail stores
- Most transactions processed via our IT systems in a single day
- Most upgrade eligibility checks in a single day
- Largest order day in att.com history
- Largest features sales day in att.com history
On this year’s launch day, iPhone sales exceeded sales recorded on 2008’s iPhone launch day, Black Friday 2008 and Dec. 26, 2008 — all heavy-volume sales days. In fact, this year we surpassed 2008’s launch day sales at about noon Central time, and sustained our previous peak hour record, also set in 2008, for 11 straight hours.
[photo: flickr/Jen SFO-BCN]