The J.D. Power and Associates just released the 2008 Portable Navigation Device customer satisfaction rankings with Garmin taking the top seat and TomTom following closely behind. These scores are a composite of six factors that include: ease of use, routing, system appearance, speed of system, voice direction, and navigation display screen.
- Garmin ranks highest among portable navigation device manufacturers, performing particularly well in the display screen, ease of use and appearance factors
- TomTom follows Garmin in the ranking, performing well in the routing, speed of system and voice direction factors
Personally, I have never been a big fan of Garmin interfaces; who am I though but a lowly gadget blogger.