I know many of you experienced the outage on Monday, but Netflix is claiming that the majority of the 7.5 million members were not affected. And they’re totally doing you a favor by crediting 5 percent to your monthly bill. Steve Swasey, a Netflix spokesman had this to say,
“The key thing here is: This was completely proactive on Netflix’s part. There’s no requirement for Netflix to do this, no obligation. There was no request for it. We thought it was the right thing to do,” Swasey said.
“Tuesdays and Wednesdays tend to be our biggest days because most folks watch movies on the weekends and mail them back to us on Monday,” Swasey said.
The 11-hour outage delayed shipments by one-day for those of you expecting new flicks on Tuesday so you should be getting them today.