• May 23rd, 2012

    ZocDoc CEO Cyrus Massoumi’s Advice To Startups: Stay Lean, Don’t Listen To The Nay-Sayers & Hire The Right People

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    This morning at TechCrunch Disrupt NY 2012, Chris Dixon, co-founder and partner at Founder’s Collective (and co-founder of SiteAdvisor and Hunch, acquired by McAfee and eBay, respectively), sat down with ZocDoc CEO Cyrus Massoumi to talk about ZocDoc’s road to success. The company, for those unfamiliar, is a professional booking platform for doctors. Users go online to search, find and book a doctor, dentist or other health care professional, and can even make same-day appointments thanks to ZocDoc’s real-time access to doctors’ schedules.

    Although ZocDoc has now raised $95 million in funding to date, it didn’t necessarily have that many early believers. → Read More

    May 5th, 2012

    ZocDoc Rolls Out In Tampa Bay; Says Gen Y Is Clueless About Health Care

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    ZocDoc, the professional booking platform for doctors, is rolling out to another market as of this week: Tampa, Florida – and incidentally, company CEO Cyrus Massoumi also happens to be a Florida native. But that’s not why Tampa was chosen as the next major metro area to join the lineup of ZocDoc’s regions served – the company says that it chooses new markets based on demand from both patients and doctors alike.

    In conjunction with the launch, ZocDoc also released the findings from a new survey it commissioned which highlights why ZocDoc happens to be in such demand: it’s solving the frustrating problem of finding a doctor and booking an appointment – something which the youngest generation of patients is apparently the most ill-equipped to handle, at least according to the findings. → Read More

    April 20th, 2012

    Zeel, The Zocdoc For Alternative Healthcare Providers, Lands Another Investment

    Screen shot 2012-04-20 at 2.04.54 AM

    In January, Zeel launched into the wild, bringing Zocdoc’s model to alternative healthcare providers — like massage therapists, personal trainers, nutritionists, and acupuncturists — allowing consumers to easily search for and book appointments with these providers.

    To accompany its launch, Zeel raised $1.5 million in funding from Matt Ocko of Archimedes Capital, Esther Dyson, Ken Cron, and a host of other angels. Today, only three months later, the startup is adding another round of funding, led by Prolog Ventures, a life sciences VC firm based out of St. Louis. → Read More

    February 26th, 2012

    What Pharma Can Learn From the Railroads and IBM

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    Editor’s note: This guest post was written by Dave Chase, the CEO of Avado.com, a patient portal & relationship management company that was a TechCrunch Disrupt finalist. Previously he was a management consultant for Accenture’s healthcare practice and founder of Microsoft’s Health platform business. You can follow him on Twitter @chasedave. Pharmaceutical companies are in trouble with ongoing patent cliffs with a clear choice facing them. They can follow the path of the railroad industry which is the path most are on right now. Alternatively, they can follow the path IBM took when its future was similarly bleak. IBM demonstrated how it’s possible for a large company to shift from a product-centric culture to a customer and service centered company. It’s clear that pharma companies will succeed or fail based not on how many drugs they sell, but on how well their offerings improve health outcomes. The marketing myopia of the railroad industry is well documented in the world of business yet industry after industry makes the same mistake. Railroad companies thought they were in the “railroad” business, rather than the “transportation” business. As a consequence, they missed out on countless opportunities to pursue growth in the auto industry. In contrast, IBM was able to use their existential threat to reinvent themselves over a critical 10 year period. The result: A 10x increase in their stock value. In contrast, most pharmaceutical companies aren’t spending enough time thinking like IBM. Looking at the 10-year stock charts of these organizations you see flat or declining stock prices. This is a clear indication that they haven’t reinvented themselves. The Key Question Pharma Must Answer Does the pharmaceutical company see themselves in the drug business or the disease management business? Or, where possible, in the disease prevention business? This is the critical questions to survive and thrive. Many of these diseases lend themselves to the use applications (mobile & web) or biometric devices. This is going to drive a greatly expanded focus on non-traditional partnerships. An example of how a pharmaceutical company could transition from being product centric to being customer centric is doing something like the company, Ambucor.  Ambucor provides Ambulatory Electrocardiographic and Remote Device Monitoring services for cardiologists. Pharma companies already have deep relationships with cardiologists. Imagine them buying or partnering with a company like Ambucor to sell that service. This would provide a more complete offering where their heart-related drugs may or may not play a → Read More

    January 11th, 2012

    Booking Site For Health Professionals ZocDoc Adds Former U.S. Senators Tom Daschle And Bill Frist To Advisory Board

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    Booking platform for healthcare professionals ZocDoc has named former U.S. Senators Tom Daschle and Dr. Bill Frist to its advisory board.

    ZocDoc, which launched at TechCrunch in 2007,automates a task that can be incredibly frustrating and time-consuming for consumers. ZocDoc allows users to book their doctor appointments online, even for same-day appointments. → Read More

    January 9th, 2012

    (Founder Stories) ZocDoc’s Massoumi On Hitting The Heart Of Health Care Needs

    You need a doctor and you need a doctor who takes your insurance. Instead of having to fumble through antiquated lists complied by your provider, ZocDoc seeks to expedite the process of locating care by displaying physicians in your area who are available for immediate and long-term appointments.

    In part II of Cyrus Massoumi’s Founder Stories interview with Chris Dixon, Massoumi tells Dixon why he thinks ZocDoc found a following and offers advice to other entrepreneurs. → Read More

    January 7th, 2012

    (Founder Stories) ZocDoc’s Massoumi: A Bad Flight & Terrible Customer Service Created ZocDoc

    In 2007 Cyrus Massoumi ruptured his eardrum on a flight to New York and turned his distasteful experience of trying to track down a physician into ZocDoc – a service that enables customers to quickly book appointments with doctors and dentists online. In a relatively short time, his streamlined offering has attracted considerable interest from both consumers and investors. Supported by doctors who pay a fee to be listed on the site, ZocDoc is now available in more than a dozen United States markets, claims 200+ employees and has tallied $95 million in funding.

    In this episode of Founder Stories, ZocDoc’s CEO and co-founder Cyrus Massoumi tells host, Chris Dixon how ZocDoc came together. → Read More

    September 22nd, 2011

    Booking Platform For Health Professionals ZocDoc Gets A $25M Infusion From Goldman Sachs

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    After raising $50 million in funding from DST in early August, ZocDoc, has raised another $25 million in Series C funding from Goldman Sachs. This brings ZocDoc’s total Series C round to $75 million, with total funding reaching $95 million to date. Previous investors include Khosla Ventures, Founders Fund, Marc Benioff and Jeff Bezos.

    ZocDoc, which launched at TechCrunch in 2007,automates a task that can be incredibly frustrating and time-consuming for consumers. ZocDoc allows users to book their doctor appointments online, even for same-day appointments. Patients can see real-time availability of doctors in their area, confirm who accepts their insurance plan and read feedback and reviews of doctors from other patients.allows consumers to find and book appointments with doctors, dentists and other health professionals online. And the service is free for patients.
    → Read More

    August 5th, 2011

    Lessons HealthTech Startups Can Take From ZocDoc

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    Editor’s note: This guest post was written by Dave Chase, the CEO of Avado.com, a Patient Relationship Management company that was a TechCrunch Disrupt finalist. Previously he was a management consultant for Accenture’s healthcare practice consulting to 25 hospitals and was the founder of Microsoft’s Health business. You can follow him on Twitter @chasedave.

    ZocDoc just announced a $50M round from DST. Where many have failed, ZocDoc has shown that a disruptive new model executed properly can actually work in healthcare. Healthtech startups can take several lessons away from the ZocDoc experience observing from the outside what they have accomplished. → Read More

    August 2nd, 2011

    DST Invests $50 Million Into ZocDoc So They Can Finally Get A Decent Logo

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    Have you heard about ZocDoc? The company launched at TechCrunch in 2007. Their goal – to let people find and book appointments with doctors, dentists and other health professionals online.

    The company has raised $50 million in a new round with DST. The company was valued at $700 million or more in this round, we’ve heard from various sources. ZocDoc won’t comment, though, on valuation.

    They started off with just a few dentists and 5,000 appointment slots. It took them two years to get to a million available appointments. They now have 5 million over the next 90 days, up from 3 million in February. They’ve also more than doubled the number of employees in the last six months, to 150. → Read More

    February 16th, 2011

    ZocDoc Opens in LA; How Your City Can Be Next (TCTV)

    ZocDoc, an insanely easy service for booking same day doctor appointments, has launched service Los Angeles with more than 100,000 appointments ready to be booked. This should be welcome news: ZocDoc says the average wait time for an appointment in LA is 24 days. The easier appointments are to book, the less the burden on emerging rooms and urgent care centers.

    This is ZocDoc’s sixth location, and while the roll out is methodical, the service has grown bookings by more than 42% in the last month alone. As a consumer, I’m a huge fan of ZocDoc– it’s stunningly efficient and the customer service is stellar. But is the site too good to be true? → Read More

    December 7th, 2010

    ZocDoc: I Hope You Are Not Too Good to Be True

    I’ve always thought ZocDoc is a great idea in theory, but somehow until today I had never actually tried to use it. There is something about a lifetime of calling for doctor’s appointments, waiting on hold, being told I can’t come in for a week even though I have a fever now, and searching through a health insurance booklet to find another doctor that has convinced me on some deep, visceral level that booking a doctor’s appointment can’t be as easy as, say, booking a flight, a rental car or a table online.

    Guess what? It’s actually easier. For the first time in my life, I’m thinking it’s a shame I don’t go to the doctor more often. → Read More

    July 14th, 2010

    Khosla Ventures And Founders Fund Invest $15M In Health Appointment Platform ZocDoc

    ZocDoc, a medical appointment scheduling startup that launched at TechCrunch 40, has raised $15 million in Series B funding led by Founders Fund with existing investor Khosla Ventures participating in the round. This brings the startup’s total funding to nearly $20 million. Marc Benioff and Jeff Bezos have previously invested in ZocDoc.

    ZocDoc automates a task that can be incredibly frustrating and time-consuming for consumers. ZocDoc allows users to book their doctor appointments online, even for same-day appointments (around 40% of ZocDoc users schedule same-day appointments). Patients can see real-time availability of doctors in their area, confirm who accepts their insurance plan and read feedback and reviews of doctors from other patients. → Read More

    October 1st, 2008

    ZocDoc Adds Bezos, Benioff To $3 Million Series A Round

    Zocdoc, the health appointment scheduling startup that launched at TechCrunch 40, has announced that Marc Benioff and Jeff Bezos – two of Silicon Valley’s most prominent figures – have joined the $3 million Series A funding round it raised last month that was led by Khosla Ventures.

    ZocDoc allows users to book their doctor appointments online, even for same-day appointments. The site is especially useful for urgent visits and procrastinators who may wait until the last minute for an eye exam or prescription refill. Doctors can also maximize the number of patients they see by using the system to help reschedule missed appointments or fill in last-second cancellations. → Read More

    September 18th, 2007

    TechCrunch40 Session 6: Revenue Models & Analytics

    Session six as follows, including our live notes. Spottt (Adbrite) Spottt helps like-minded sites promote each other for free. Just put a Spottt on your site, blog, or MySpace profile. Every time you show someone else’s ad, they’ll show yours. Spottt was created by AdBrite, with the assistance of Tony Hsieh, co-founder of LinkExchange. Simple model, 1:1 exchange model. Same as original link exchange program bought by Microsoft. More useful than original program. Original co-founder of LinkExchange.com on board Clickable Clickable provides a service for creating and managing online advertising. Their technology provides campaign management tools and an intuitive interface to view and manage performance and direct spending across all major ad networks. In addition, advertisers are empowered to self-manage their ad buying to yield transformational results. TC40 anouncements: Ex AOL CEO has join board, adding Adbrite on site, and released in beta. advertising aggregation tool, slick interface. Manage campaigns on Yahoo, Adwords. GotStatus GotStatus is a community-driven systems management and monitoring tool that is aiming to become “Google Analytics for servers.” Users are able to place a snippet of javascript and start managing and monitoring the server side of their web applications in the same way Google Analytics does for their browser side. They will be able to track metrics on items like new accounts per day, database size, and Amazon S3 usage. Intro is a comparison to Google Analytics, but states that Google only solves half the problem, no coverage of the server. Another nice interface, provides server stats including email. Multi-user platfrom, supports customers/ clients. Can customize results with dashboards, widgets. “User Generated Monitoring” PubMatic PubMatic is a meta ad server that sits between online publishers and online ad networks like Google AdSense, Yahoo Publisher Network and Value Click. Their service helps small- and medium-sized publishers manage and maximize their advertising inventory by seamlessly communicating with multiple ad networks to help them find the optimal ad layout and the highest paying ad network. They also provide them with a central dashboard to track all their ad networks and ad configurations. Pitch: we’re the first company presenting at TC40 that offers revenue opportunities for publishers. Pubmatic works as the middle man. Offers optimization tools as well, color choices, sizes. In alpha testing until today, now in open beta Sites using the service have seen 70-110% increase in revenue. Data is pulled from other ad networks. Also offers dashboard → Read More

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