zack

  • HP attempts to charge customer $1099 due to "liquid inside keyboard"

    Interesting approach to customer service you’ve got there, HP! Hot tipper Zack, who sent his still-under-warrantee HP laptop in to be serviced for a bad hinge, writes: Well today I received a call from an HP Tech Support guy. I was informed
    that liquid had been inside my keyboard and when they opened the computer to
    diagnose it, the liquid spilled onto the motherboard causing damage. Read More