troubleshooting

  • Remote smartphone support: Crazy good idea

    Remote smartphone support: Crazy good idea

    I popped by the LogMeIn booth today take a look at their RescueMobile package for smartphones. Essentially, the service lets technicians take control of a smartphone remotely, accessing all of its functions and repairing it over the air. LogMeIn Rescue+Mobile simulates a remote smartphone on a support technician’s local computer, who can then manipulate the screen, use its keypad… Read More