Editor’s note: Clint Oram is the CTO and co-founder of SugarCRM.
I have worked with companies that considered its customers to be obstacles to avoid or ignore: “If only we didn’t have to deal with those pesky, complaining, customers,” they’d say, “we’d have time to do really great work.” Any company whose employees still cling to the “customer is always wrong” mindset can kiss… → Read More
SugarCRM, a provider of commercial open source CRM software, has completed a $33 million equity and debt financing round. We’re told around $14 million of the round was equity financing. The investment round was led by New Enterprise Associates and includes participation from new investors Silicon Valley Bank and Gold Hill Capital as well as the company’s current investors Draper Fisher Jurvetson… → Read More
SugarCRM, a provider of commercial open source CRM software, has launched Sugar Express, a low-cost, on-demand CRM that runs on SugarCRM’s global on-demand computing platform – the Sugar Open Cloud.
Like Sugar CRM’s other products, Sugar Express delivers sales, marketing and support features, complete with Sugar Plug-Ins for Microsoft Office and access to SugarCRM Customer Support. Sugar… → Read More
SugarCRM has gone from 3 developers, 154 members, and 396 downloads of its open source customer relationship management software in June 2004 to 40 engineers, 450,000 users, 5.2 million downloads, and the key metric: 55,000 active systems. As co-founder and CEO John Roberts delivered the opening keynote at the SugurCon 2009 developer conference in San Francisco, he showed the growth in a series of… → Read More
Open source CRM software provider SugarCRM has closed $14.5 million Series D in a round that included original investors Draper Fisher Jurvetson, New Enterprise Associates and Walden International. SugarCRM started as open source project on Sourceforge, and the company still maintains a fully open source version. Its revenue relies on professional editions and through the provision of support. → Read More
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