success factors

  • Linear Work In Nonlinear Environments Crunch Network

    Linear Work In Nonlinear Environments

    We are constantly bombarded by nonlinear success stories: The Facebook-MillionsOfDownloads-Airbnb-10,000Followers-ExponentialGrowth-AcquiredFor$200M-Snapchat-Uber-Zilla is stomping through our tech magazines/Twitter feeds/life every day. Our poor brains. We can’t help it, but this becomes the baseline for success. This is what our brain holds ourselves accountable to. Read More

  • Cracking The Nut With Jam, SAP Moves Social Tools Out Of The Silo And Into Business Apps

    Cracking The Nut With Jam, SAP Moves Social Tools Out Of The Silo And Into Business Apps

    SAP is rebuilding its social tools with a service called Jam that it will launch in November. It will combine social networking, real-time updates, and the ability to build apps that are “purpose built” for people who need to communicate with people inside and outside the corporate walls. Instead of Jam’s collaboration tools existing in a silo, SAP is instead focusing on… Read More

  • Zendesk Now Offers Facebook Private Messages For Customer Service

    Zendesk Now Offers Facebook Private Messages For Customer Service

    Zendesk has a new feature for customers to send private Facebook messages that automatically go to agents as Zendesk customer service tickets. Customers get the same experience that comes with sending messages on Facebook.  As with any private message, only the recipient and the sender see the information passed between the two. Read More