February 27th, 2013

With $15M From Norwest, Battery, DFJ & More, StellaService Is On A Mission To Build The Nielsen For eCustomer Service

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StellaService, a startup that measures and benchmarks the customer service performance of online businesses, announced this morning that it has raised $15 million in series B financing. The round was led by Norwest Venture Partners, with contributions from the startup’s existing investors, including Battery Ventures, DFJ Gotham Ventures, RRE Ventures and Forerunner Ventures and brings the… → Read More

November 2nd, 2011

STELLAService Raises $5 Million To Tell You Which Online Retailers Have The Best Customer Service

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STELLAService, a customer service ratings provider for online retailers, is today announcing that it has raised $5 million in series A financing. The round was led by Battery Ventures, with participation from returning investors DFJ Gotham Ventures and RRE Ventures, as well as newcomer Forerunner Ventures.

Founded in 2009, STELLAService aims to help online shoppers make more informed… → Read More

March 21st, 2011

STELLAService Raises $2M, Tests Online Customer Services So You Don't Have To

Exclusive – STELLAService, a startup that measures, rates and highlights the quality of customer care of online businesses, has raised $2 million in early stage funding.

STELLAService was founded in 2009 with the dual goal of helping online shoppers make more informed purchasing decisions, while also helping online retailers grow their businesses through customer service data and marketing… → Read More