“Do you see the ‘File’ option at the top? No, higher, at the very top of the screen. Click that. What do you mean it went away? What went away? What did you press? No, stop clicking for a second. I AM BEING PATIENT… sigh”

Ah, the pleasures of describing a computer problem over the phone, doubtless experienced by many of the people reading this post. And while most of us have only had to deal… → Read More