Google just announced that it is taking its Chrome Remote Desktop screensharing service out of beta. As the name implies, the Chrome Remote Desktop app runs in Chrome and allows you to share your desktop with others or control theirs to see presentations or, as Google notes, become the family hero by “adjusting printer settings on your mom’s computer to finding a lost file on your dad’s… → Read More
Salesforce.com acquired GoInstant earlier this year for $70 million. The startup found a way to break through the complications of software-based web conferencing with a service that allows the sharing of web pages without any plug-in needed.They call it browser collaboration.
The GoInstant sale represents just the start of a sea change coming to the customer service market. Companies… → Read More
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