Salesforce.com has attracted one million developers to its platform and is now making a push into the mobile market with a new hybrid environment that allows developers to use JavaScript to update native iOS or Android apps. The new hybrid model is meant to welcome JavaScript developers through the support of frameworks in its Developer Mobile Pack that include JQuery Mobile, Angular.JS and… → Read More
Salesforce.com released an update to Chatter today that is designed specifically for mobile devices and represents the company’s next generation CRM platform.
Chatter, the company’s activity stream service that it launched in 2010, now has the capability for a customer to access records, edit them and take action on an account, all from a mobile device. It essentially brings CRM to the… → Read More
Salesforce shares (NYSE:CRM) are trading today at their highest price ever — $181.46 a share. It represents a 7.23 percent increase compared to yesterday’s closing price. Today’s trend is directly related to Salesforce’s fourth-quarter earnings. With revenues up 32 percent year-over-year, the company could become a profit-making venture in the coming year. → Read More
Salesforce.com has announced its fourth-quarter earnings with revenues of $835 million, up 32%, compared to last year. Non-GAAP earnings per share were 51 cents. Financial analysts had expected revenues ranging from $825 million to $830 million. EPS was estimated to come in at 40 cents. → Read More
JethroData, an analytics database company based upon Hadoop, announced today it has closed a $4.5 million investment round led by Pitango Venture Capital.
JethroData, based in Israel, combines the storage scalability of Hadoop with the query performance of a fully-indexed, columnar analytic database. → Read More
Salesforce.com is launching Service Cloud Mobile, a package of four new features, including mobile co-browsing, in-line community support for game apps and a mobile chat capability. A fourth feature, designed specifically for customer service reps, allows agents to use mobile devices to give personalized support by connecting internally to get questions answered through a lightweight activity… → Read More
The small business world just doesn’t get the love that it deserves. Salesforce.com and the other giants sell to big enterprise customers that need a far different set of tools than their small-business counterparts. The gap is creating an opportunity for companies like Reamaze, which takes an approach that combines CRM with customer support. → Read More
Addvocate is launching today with a “paid beta,” that will allow customers to set their own price for for the service that aspires to take on the still primitive methods for coordinating social media inside a company’s walls. → Read More
Salesforce.com CEO Marc Benioff is a charismatic guy for someone who leads a company that serves the stodgy world of the enterprise. He’s so well-recognized that he was put on stage this past week in Las Vegas to give a keynote at CES, the world’s largest consumer electronics show. → Read More
Making what he said was his first trip to the Consumer Electronics Show since he was a teenager, Salesforce.com co-founder and CEO Marc Benioff took the stage today to talk about the big shifts in the technology industry.
Benioff, who was interviewed by MediaLink’s Michael Kassan, noted that CES is traditionally a show for things like health tech, automotive tech, and other consumer tech —… → Read More
Zoho CRM today launched MailMagnet, a smart email filtering that gives sales staff a quick view of correspondence with prospects, integration with location-aware apps, and a new document-management system.
Email filtering and document management may seem as dull as a bunch of middle-aged PC journos and aging execs at CES partying under fluorescent lights. But really, Zoho’s new features are… → Read More
Infusionsoft has raised $54 million fromn Goldman Sachs for its small business sales and marketing automation platform. The investment pushes Infusionsoft’s total venture funding to $71 million. The company raised $9 million in 2007 from Mohr Davidow Ventures and another $8 million from vSpring Capital the next year with Mohr Davidow participating. → Read More
The U.S. General Services Administration (GSA) has closed Apps.gov, the once-heralded cloud storefront established in the first months of the Obama Administration by former Federal Chief Information Officer Vivek Kundra. → Read More
Okta has raised $25 million for its identity management platform. The Series C round was led by Sequoia Capital with all the company’s existing investors also participating. The raise brings Okta’s total investment to $52.5 million. → Read More
Jive Software is acquiring meetings.io, a real-time communications platform and Producteev, a cloud-based task management provider in a combined deal worth $7.6 million and 460,000 in Jive stock. → Read More
Hiring platform The Resumator has raised a $2.1 million Series B round led by Birchmere Ventures, Rincon Venture Partners and Salesforce.com. Innovation Works and ff Venture Capital also participated in this round. Rincon Venture Partners was also the lead investor in The Resumator’s $700,000 Series A round in 2011. The company, which was founded in 2009, also previously received seed funding… → Read More
Two of Salesforce.com’s most high profile “social media” acquisitions are showing signs of trouble. At Radian6, Salesforce.com is reported to be laying off “less than 100 people.” And at Buddy Media, the company amended its 8-K, which shows $20 million in net losses for the first six months of the year. → Read More
Streak has raised $1.9 million for its CRM service to share your email and track deals through your GMail inbox.
Battery Ventures, Chris Sacca, g Lowercase Capital, Redpoint, Floodgate, Crunchfund, and a host of VC partners and angel investors such as David Tisch and Michael Birch. Streak will use the funding to expand its team and focus on building out its mobile efforts. → Read More
Jive Software is hovering below its post-IPO low, after an investment bank lowered its rating on the company, citing research that shows enterprise companies are taking a cautious view of private social networks that we see from Salesforce.com, Yammer and a host of other competitors. → Read More
Ubiquity and intelligence are the two maxims of the post-PC world that Base places most importance on in its mobile CRM service.
It makes sense. I have talked to several companies that see an opportunity in disrupting traditional CRM tools built for the desktop and the web. Salesforce.com for instance, came into the market more than ten years ago, long before mobile emerged. → Read More
MindTouch is a services company that has done what innovative companies do: taken the concept of the user manual and turned it on its head. Its technology exemplifies what Oracle lacks and the advantage that Salesforce.com has in the market by developing an app ecosystem. → Read More
Tibco has a new enterprise social graph that includes a partnership with Box and a Klout style service for the enterprise. What a contrast to Salesforce.com and its new Chatterbox. Instead of building its own file storage technology, Tibco has moved to partner with Box and offer integrations through an API. The move gives Tibco a deeper third-party play, and Box gets an installed base of 1… → Read More
A theme is emerging Marc Benioff’s keynote. Man, machines and social networks are part of the next evolution in technology and compares to the movements of the past forty years dating back to the mainframe.
The talk began with a video that featured a woman who tells her car she wants to go to work. It showed a man using an immersive environment and gestures to command a network of automated… → Read More
Salesforce.com is setting up the next big battle in the market with a new service they are calling Facebook style identity for the enterprise.
The new service, which Marc Benioff first discussed on stage at Disrupt San Francisco 2012, is being called a single, social, trusted identity in the cloud across all enterprise apps. → Read More
Salesforce.com will announce new features for its “Facebook for enterprise” service Chatter this week at its annual Dreamforce conference. CEO Marc Benioff already revealed during his TechCrunch Disrupt fireside chat that the company is adding a Box/Dropbox-style file-sharing system called ChatterBox. Now I’m hearing from multiple sources that Chatter will also be getting secure cross-company… → Read More
The Badgeville gamification service is now available on Salesforce.com’s AppExchange. The new service will allow people to give out badges for use on any app in the Salesforce.com ecosystem. → Read More
Salesforce.com acquired GoInstant earlier this year for $70 million. The startup found a way to break through the complications of software-based web conferencing with a service that allows the sharing of web pages without any plug-in needed.They call it browser collaboration.
The GoInstant sale represents just the start of a sea change coming to the customer service market. Companies… → Read More
Today at TechCrunch Disrupt SF, Salesforce.com CEO Marc Benioff said that Google chose to use his company’s productivity app Do.com over Asana, which was founded by Facebook co-founder Dustin Moskovitz and ex-Googler Justin Rosenstein. → Read More
Cross-platform video conferencing company Blue Jeans Network announced today that it will integrate with Salesforce.com.
Blue Jeans developed a cloud-hosting video conference service that makes it possible for people using different video conferencing and telepresence systems to talk to each other. So far it works with products from Cisco, Polycom, LifeSize and others, as well as software… → Read More
Salesforce.com reported its second quarter earnings today, showing revenue growth at $732 million brought in, up 34% compared to last year. Earnings per share were 42 cents. The company beat analysts revenue estimates of $728 million.
Salesforce raised its outlook for the third quarter, and is expecting third quarter revenues between $773 million and $777 million, an increase of 32% to 33%… → Read More
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