Respondly

Buffer Adds Twitter-Based Customer Service Tools

Buffer is best known as a scheduling tool to help marketing teams schedule content on social media, but with the acquisition of Respondly they signaled a plan to expand its repertoire to cover custome

Build Or Buy? Anatomy Of An Acquisition — Or Why Buffer Bought Respondly

Radically transparent social media scheduling firm Buffer, which does stuff like publish its staff salaries and publicly detail its company revenue, has announced its first major acquisition -- buying

Respondly Launches To Simplify Your Support Team’s Workflow For Emails And Tweets

The founder of Favstar, a tool that surfaces popular Twitter favourites, has launched a new startup with a Twitter focus -- bringing a customer support tool called Respondly out of private beta today.